Sudha Travels
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (5) |
|---|
|
Category: Travel
Contact Information
United States
|
Sudha Travels Reviews
|
Dr.kishore
February 9, 2011
$2000 were lost because they did not cancel my ticket
I have booked a ticket through Sudha Travels to travel to India. 10 days before my intended departure date, my plans changed and i had to cancel the ticket. I called Sudha Travels and left them a message and I sent an email asking them to cancel my ticket. After the travel date, they contact me telling that they did not cancel the ticket and i were to lose the 2000$ paid towards the booking. When i tried to discuss the matter with her, she just hung up the phon and would not take any more phone calls from me!
Worst ever customer service and if you need any reasonable amout of service from a travel agent, stay away from Sudha Travels!!!
|
|
|
Pramo D
October 13, 2009
Worst travel agency
Sudha Travels
1751 VICTORY BLVD
Staten Island, New York
United States
Phone: 718 448 4433
www.sudhatravels.com
Please be aware of this company. They took me for ransom, gave wrong information and not ready to cancel booking done thru them. The customer service is rude and unprofessional. Even when I wanted to cancel it, they were not ready to cancel the booking.
You'll find many complaints about them . Wish I could google it done before -
use below link or google it as 'sudha travels complaints'
http://www.google.com/search?hl=en&source=hp&q=sudha+travels+complaints&aq=f&oq=&aqi=
Thank you.
--Pramod
|
|
|
February 1, 2008
No proper manners when talking to customers!
I am totally disappointed with the kind of customer service they are providing. They do not speak to their customers with proper manners. I feel this should not be the way to talk to the customers, they need to be polite and if they cannot maintain it they need to be out of that business, as i feel Travel Agents have to take care of whole travel.
I got the ticket from them, the online airline was costing some 1585, but they charged 1665, when i asked why is this difference, they said to book from that airlines. Not properly way of replying. Every call to them to find out my travel details had been attended with least care and rude voice.
I got a lesson and will try not to book any of my tickets again with Sudha Travels Inc.
Thanks,
Sri.
|
|
|
December 27, 2007
Customer service sucks big time
I had an experience of a sudha representative (a lady) saying 'get lost' to me over the phone when I asked her to email me the itinerary.
When I asked the agent to email me the itinerary, the agent started giving me a lecture regarding people shopping around and that she didn't want to waste time if I am planning to do so.
I told her that you are being rude and if you do not want to email me the itinerary you can say that to me. She got pissed when I told her that and she said 'get lost' to be. I gave a good reply to her and hung up.
I found the whole incident amusing since the agent was behaving as if she has a monopoly over all the airline tickets being booked from US.
After the incident, I wanted to email a complaint and was searching in google for sudha travels contact info. I could see lots of complaints posted online by different people saying that the agent is very rude. I should have checked about sudha travels before calling 'the idiot' there.
|
|
|
October 20, 2007
No manner to talk
I had booked my ticket through sudha travels, sudha send me e ticket. But i didnt know it had to printed with in 60 days (she didnt told me that). 2 days before the travel i called her and told that i am not able to print it, she was yelling at me. She says i should have done it earlier. Is it the way to talk to a customer who already paid for the ticket. I will never to another booking with sudha.
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
