Summer Bay Resorts
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Category: Travel
Contact Information
Orlando, Florida, United States
Phone number: 327941216
mysummerbay.com
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Summer Bay Resorts Reviews
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Tina Clausen
March 24, 2011
Holiday Package
Summer Bay Resorts. Was on a Website and told I had won $3000 as I was viewer number such and such, had to phone straight away. Did so and was told I had won $3000 towards a package holiday in the US if I paid the remaining $498 (covered a holiday for 4 people). I agreed and received phone number and websit details for booking the holiday and was told I had 30 days to reconsider if I changed my mind. I have changed my mind and tried to call for a refund. All numbers given to me and those found on website are disconnected and I can't get hold of anybody.
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angry as all hell
March 4, 2011
scam artistes
they called me from these numbers 7192167668, 7875299151, 2107051358 and the girl said it was her first day and she was pregnant and having a girl and i so fell for it because im in the same situation as her
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angry as all hell
March 4, 2011
scam artistes
was going to get a penpal when i got a message that i won a 3000 dollar travel spree, called 14072603620 and was told i got a trip to orlando florida for 6 days 4 nigths and a cruise for 4 days three nights, even got my customer no an was told i would get an email, when i called back the guy is telling me i have to pay the money now 898 US and give him my credit card info.when i told him i didnt have a credit card he told me i dont qualify an hung up
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Bettypaige
February 4, 2011
Rip off! Beware It's a SCAM!
I purchased a vacation but didn't get to use it. A year later I receive another charge on my account for a little less than the one I really purchased. I disputed the charge on my credit card because I didn't authorize it but they sent the paperwork from the vacation I DID purchase so my credit card co, charged back the amount & I am still fighting it. They tried to do the same to my Capital One card charging $152 but Capital one is very good about not allowing FRAUD. BEWARE of Summer Bay Vacation SCAM!!! It is no Good & you will get ripped off!!!
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Chronic
February 3, 2011
Nightmare holiday
I nearly got caught out today and feel very ***.They said they were giving me $3000 off all sorts of holidays and that i only had to pay $898 for 4 holidays and a car rental.
Anybody asking you to pay that much money straight away on the phone sounds very dodgy.The sales person even offered to hold while i rang my husband to discuss it!She said they were paying for the call but i haven't checked the phone bill yet as they probably weren't.They wanted the money there and then without being able to provide any solid assurances of what i was paying for.They obviosly thought i was difficult because i was put onto the supervisor.They sound very friendly and chatty.I'm so glad i did not take my 5 kids (age 3 to 9)half way round the world to have a nightmare holiday.What a lucky escape!
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Mick
December 25, 2010
Rip off
They are an operator to advertise for resorts only - They call me with a special kind of special promotion for their resorts in US and worldwide, good deal I paid about $561.95 for the following as list in my Vacation Package Purchase confirmation letter -5 days/4nts in Puerto Rico -5days/4 nts in costa Rica- 5d/4nts in Dominican Republic - 5d/4nts in Spain -4d/3nts in Anaheim CA + 2nights in one of the resorts countrywide.
I liked it specially my plans includes Spain, Costa Rica, Puerto Rico
at the same time I made reservation to Costa Rica- I have to pay USD 20 per night per person processing fee, there they gave us the old rooms and old bath and we attended 2 1/2pushing hrs forcing us to buy time share-and when I mentioned that the low quality room they mentioned to us that summer bay resort is a rip off and we could do the same prom. direct and in good room on the internet and it cost 199 USD for 1 couple all inclusive.which is true, I made a reservation on the internet direct with a resort in Cancun on all inclusive basis for 199USD for couple(promotion for time share.
Second time when I decided to make reservation to Anaheim CA they told me not available at any date- last week I tried to make Spain not available any date - that means the resorts do not allow them to promote their resorts any more -Today I request Puerto Rico they said not available too I pissed and they put me on hold, I called back they said ok but I pay 399USD room only . Now I have to go through the court If I can to get my money back if I can- They are professional in RIP YOU OFF. please stay away of this trap and let me know to whom I complain if you have experience.
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Matrixa
October 15, 2010
Scam
My husband purchased a vacation package (without my knowledge) from these scam artists. I finally was able to book a vacation with them to one of the destinations on my acceptance letter. I was told our vacation was booked for Anaheim & that I would get a confirming email, so I went ahead and purchased plane tickets for southern California. I did get the confirming email but it said I had to call a third party to finalize the reservation. When I called the third party (Trip Incentives), they told me that the only destination we qualified for was Las Vegas. Since we have absolutely no desire to ever visit Las Vegas, the package is now useless to us and I now have 2 non-refundable plane tickets to southern CA and will have to pay for a hotel onec we get there since the hotel we were promised is not going to happen. This is the biggest scam!!! Stay away from this company.
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Jean
September 27, 2010
Scamming people
I paid for a discounted vacation getaway through my work and it was for Summer Bay Resoprts in Orlando, FL. I never got to stay there after the vacation sales a$%holes confirmed it 4 times on the phone with me. I was baited and switched when I got to the welcome center to the Ramada Hotel in Kissimmee, and the hotel staff was terrible, unfriendly, unhappy, hated their job. The hotel itself stunk, dirty, and things left evrywhere. The *** part was. Summer Bay sent me to their competitor "vacation village." I can't believe they sell these packages to people and rip us off so much. We have such mean inconsiderate people working the United States. I felt so unappreciated and unwelcomed. I hate this company so much. The reps just basically laughed in my face and spit on me.
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Decl
August 29, 2010
Scam
The Florida Dept. of Agriculture and Consumer Services certainly didn't helm me.
You can't tell me that this is all untrue, I'm glad someone is on my side, you people obviously don't want to help, you people must be behind it all, thanks to you dishonest Americans. I try to be a good customer for an American business in who I thought I could trust and all I get is a kick in the teeth thanks to you people, At least there are others who have been conned are supporting me. Looks like I will have to call you scum as well. You certainly don't know how to do your jobs, I would certainly get quality support from my Australian people. I will certainly spread this word of how bad this business is in ripping off people and I will spread it on Face book to my friend and friends of friends, all because they just can't refund a louzy $A498 which is a *** of alot of money to me, let alone they made sure about sending to me the paperwork after 10 days so that it was impossible to not get my refund within a week from the day I payed, this is how they opperate so they keep getting their fraudulant profits and the customer has no leg to stand on, there are certainly 100's of unhappy customers but you don't want to help, what sort of people are you? thanks for nothing
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ashley22
July 12, 2010
abusive bad company scam
stay FAR away from this awful company-- it is run by scam artists con-artists...everything about it is a con..they lie to people and steal their money...they treat their employees like dirt---they are one of the WORST companies out there...I got hired by them then got abused by the trainers and kicked out in the rudest way possible for no reason, after being abused...and put down...their entire pitch is a lie and scam...and they lie to customers too and anyone they can...the managers that work at that place are greedy and corrupt...if you get a call from this company hang up and never give them your credit card...they are dishonest evil and one of the worst companies out there...stay away!
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