We have recently moved to a home we rented. Upon arrival at the house we were concerned because the home was very different than the home they sent pictures of. After entering the home we called the agent because of the condition of the home. Lament floors were noticeable buckling, there were tears, dirt and stains in the carpets, bathrooms floors are filthy and ripped, there is wooden divider form lament to vinyl floor that is a couple inches high. The agent came and said basically it wasn’t that bad but they would fix it or they would let us out of our lease but they were keeping our money, almost three thousand dollars. In the week since no one from the realtors agent’s office has come out. The dishwasher flooded the kitchen the second day we were here and they wouldn’t even send anyone to clean up the water. Every day we have more problems. We have no working outlets in bathrooms, fans don’t work; floors are major tripping hazards, roof leaks, drains are very slow, faucets are loose and leaking, there is no seal around toilets and last night we discovered there are rats!!! . I sent them a certified letter, emailed and called with no response.