This Supervisor hasn't a care in the world for his demeanor towards players nor consideration for his job function.

It amazes me when we receive frequent letters indicating 'play, play, play' as your points will go up. But it doesn't help when Clayton doesn't care enough to take your card in the first place even when the dealer leaves it for his attention shortly after our buy in.

Notwithstanding that dreary look he dons of 'Creation has done him wrong' that is everlasting apparently but also the inability to call a waiter when asked to do so repeatedly. What else is he messing up on?

Kindly either re-assign him to janitorial duties or get him a friend as his truly unprofessional manner is much to be desired! Add a new Sun International report Inappropriate report?

On the 21st and 22nd of October 2009 I booked 2 rounds of golf at the Fish River Sun via the PlayMoreGolf portal for the 24th and 25th October 2009 respectively. Which I paid for on the 21st and 22nd respectively.

I flied down from JHB on the 24th and arrived at the Pro shop an hour before my scheduled tee off time. Apon checking in at the Pro Shop, I discovered they had given my tee off time to another party. When questioning why they did so, I was told it’s my fault as they couldn’t get hold of me on my cell to notify me. When explaining to them I have paid for it and they have no right to sell it to someone else, I was then told it’s PlayMoreGolf fault.

I was treated as an irritation rather than a customer. The Golf Pro was irritated when I questioned his unethical actions.

The cause effect of this was they gave me alternative tee off times for both days in question. So this practise oviously is not a once off. All of which cause conflict with the players on the course. On the 25th the field was still turning for 45 minutes after the tee time they gave me.

In short the service I received was disgusting.

The concierge at the Cascades hotel recommended the Peninsula restaurant for dinner and we made a reservation. We were originally seated next to the Piano and could barely her ourselves talking. We requested to be moved several times and only after we actively searched the restaurant and identified an available table were we allowed to be moved. There were periods of 15 - 20 minutes where no-one paid any attention to us. It then took approximately 40 - 50 minutes for the food to arrive which was disgusting.

I cannot believe that a restaurant that markets itself as a premier restaurant and charges accordingly can offer such a terrible service and inedible food.