I went in for 6 month oil change and tire rotation at Sun Toyota for my Camry that I purchased there just 6 months ago. I am not pleased with the service I received, and I actually think something fishy is going on there.

The very next day after my service appointment, I threw off two wheel covers. My husband went online and looked, and the remaining two covers on my car weren't even Toyota brand. They were cheap, plastic Discount Store tire covers, loose and ill-fitting.

When I went in to complain to the service manager, he didn't even raise an eyebrow. He called a mechanic in, and they just "happened" to have 4 matching, greasy, dirty Toyota covers "in the back". Someone took my new wheel covers and put a cheap brand on my car, certainly while it was being serviced. Now I also wonder about the tires. I have some "Potenza" brand tires on there now, I don't remember those being on there before. And I wonder what else may have been appropriated or switched out. No explanation from anybody there, no apology, just a quick change of wheel covers to shut me up and get me out of there.

I won't be going back there. This wasn't an "accident", someone deliberately switched them out, I'm sure of it. What has me mad is that they could have a racket going on there, and most people wouldn't even notice the switch for a long time, and by then, "anybody" could have taken them. You go to the dealer and pay more because you think you're going to get honest service. Lesson learned. I suggest you copy down or even photograph the brand of tire covers and tires before your service, and compare when it's finished.

Sun Toyota (Edmonton, Alberta) is a Joke. My family purchased a $30, 000 Car from them 2 years ago and a week ago I went to test drive a 2009 Toyota Matrix. I dealt with Chad, the sales man who helped with our first purchase, and I offered him $11, 500 for the vehicle; He said that wasn't do-able and gave no counter offer. I gave him my phone number and told him to call me if they ever decided to move to a lower price, he promised me that he would call if they did and said that he looked forward to being in touch.

I felt confident that with the large purchase we made 2 years before, and the strong dealership loyalty that we showed when we returned to them first, that we would receive outstanding service and customer loyalty from their dealership.

But what do I see on the Sun Toyota website today? To my shock and awe I saw the same exact vehicle that I test drove marked down to $11, 995 and I received no call about the price being lowered, when we gave them an offer only a week before. I frantically called them to check if it was still available, sadly they had already sold it the day before to someone else. They sold it for $500 more than I offered them, the original price they had it listed for was $14, 999 before they lowered it to $11, 995, and I cannot believe that they spit in my face regarding this deal. I would have been willing to buy it for 11, 995 if they offered it to me but apparently SUN TOYOTA has no customer loyalty and likes to gain your trust then spit in your face regarding any new deals. Sun Toyota is only interested in your money and is willing to *** over anyone to get it.

I will not buy another car from this location, I will scream this travesty from the rooftops to all who will listen, and I advise anyone else to stand clear, unless you like saliva on your face.