Sun Trust Mortgage

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Category: Business & Finances

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United States

Sun Trust Mortgage Reviews

barely staying afloat February 25, 2011
unlawful action
I entered into a trial loan modification program with them in May 2010. I called them in September to check on the status of my account and was told I was in good standing and to continue making my payments the same as always. I was told that my file was being reviewed. Sun Trust motified me on November 15th, 2010 that they had sold my loan to Nation Star effective December 1, 2010. On Noverber 24th I received notice that I was in default and my home was to be auctioned on December 10. I contacted SunTrust and was told that I had missed four months of payments. I faxed them copies of my cashier's checks along with my fed-ex receipts. I contacted them again to be told they were no longer my mortgage company and that I would have to deal with Nation Star. Nation Star said that I owed $46, 000. in arrears and that I had not made any payments in twelve months. They claimed to have no knowledge of me being in a modification program . Sun Trust has caused me to be on a emotional rollercoaster ever since. I have been given auction dates for my home four times in the last three months.

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