SUNBEAM
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Category: Home & Garden
Contact Information
Victoria, Australia
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SUNBEAM Reviews
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Dumbeam
May 9, 2011
Faulty electric blanket
I purchased a safe and sound Sunbeam electric blanket 1o months ago and one of the controllers has stopped working completely. I contacted Sunbeam customer service and waited 45 minutes to speak to a Sunbeam rep. When she finally answered, the rep - 'Trish' - was rude, unhelpful and disinterested. I asked for a supervisor and she said there wasn't one available. She said the repair would not be covered under the three year warranty because I didn't have a receipt!
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Fent
January 24, 2011
Electric blanket too short
Just bought Sunbeams electric blanket at Walgreens, and it was only 5 feet long. I was pretty sure it was going to be twin size, but I had no idea it would only be 5 feet long. Not long enough to cover my feet. It also automatically turns off in 3 hours. That means it will turn off while you are sleeping. Not very smart. When I turn something on, I expect it to stay on unless it has an option for me to allow it to turn itself off. This is not optional. It turns off.
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Howlett, jim
October 29, 2010
Electric Blanket
Sunbeam electric blanket. Gutless. I have one purchased in the early 50's that still works and can give you enough heat to stay warm on a very cold winter night. In the last 15 years I have purchased 5 "new" blankets 4 of which just stop warming - and they were wimpy when they were new. I have returned all 4, having just received my 4th one back from Waynesboro. It was replaced. I have not purchased anything in the last 15 years that compares with the first blanket. Yes, it still works, warms like a champ but is a single. I'm married now.
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AlexL99
November 14, 2009
Scam alert
Sunbeam heating pad P.N. 112237-E, this heating pad gave me blisters on my right shoulder while using while sleeping. It was set on two hour shut off and medium setting, which it did but three large blisters appeared and the pain of the blisters woke me up. This product should not be sold. This heating pad is less than a year old and has only been used a handful on times. I recommend that any consumer who has purchased the product to return it and contact Sunbeam to remove this product from the shelves. And of course this product was made in China.
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THERESA REEVES (WILCOX)
December 5, 2008
ELECTRIC RANGE
I ORDERED A SUNBEAM ELECTRIC SMOOTH SURFACE RANGE FROM AJ MADDISON A YEAR AGO...I PAID THROUGH THE NOSE FOR IT TOO. IT CAME AND WAS SET UP AND I WAS THRILLED...THEN I COOKED ON IT AND IT'S BEEN A DISASTER EVER SINCE. THE OVEN BURNS OR UNDERCOOKS EVERYTHING AND EVEN THE LOWEST SETTING ON THE BURNERS BOIL. YOU CANNOT SIMMER AT ALL. NEEDLESS TO SAY I CONTACTED THE COMPANY THROUGH PHONE CALLS AND EMAILS. THEY GAVE ME THE NUMBER OF THE LOCAL REPAIR THEY USE. I CALLED AND WAS TOLD THEY NO LONGER DID REPAIRS FOR AJ MADDISON...SO I CALLED AND EMAILED MORE TO NO AVAIL. FINALLY I CALLED A LOCAL REPAIR SERVICE HERE AND PAID FOR A SERVICE CALL. ONLY TO BE TOLD THEY COULD NOT GET PARTS FOR THIS 1 YR. OLD STOVE...I NEED NEW THERMOSTATS FOR THE OVEN AS WELL AS THE STOVE TOP. HE SAID I MAY BE ABLE TO GET THEM THROUGH SUNBEAM DIRECTLY BUT THAT THE OVEN ONE IS APPROX. $300.00 AND HE DIDN'T KNOW ABOUT THE COOKTOP PRICE...PLUS SHIPPING, PLUS SERVICE CALL, PLUS LABOR...I AM BEYOND FURIOUS...IT WILL BE CHEAPER TO GET A NEW STOVE. WHY DO THESE COMPANIES CONTINUE TO GET AWAY WITH THIS? DO I HAVE ANY RECOURSE HERE? HELP PLEASE
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