I was called by a Sunday Times sales in November 2010 with whom I agreed on subscribing to Sunday Times. The agreement was that the subscription starts from the 1st December 2010 which I would start paying for on pro rata on the 27th December 2010. I never received a single copy from them since the so called subscription started. Since Dec 2010 I have had Avusa 6446518 reference debiting my bank acc as follows: R78.00 – Dec 2010; R54.60 – 25 Jan 2011; R26.87 – 25 Feb 2011; R50.38 – 25 March 2011; R67.17 - 25 Apr 2011 & R67.17 - 25 May 2011. Since January I have been calling STimes to establish what is happening because I don't receive any Sunday Times copies. The operators I spoke to in Janinclude Yvonne, Nicholas and Sithembiso. All I got was “We’ll get back to you”. On the 2nd February 2011 I spoke to Marcia and Momoeti and they told me the same story. On the 28th February I spoke to Philani and Fikile who did not help with anything neither. When I wanted to someone in charge I was told that Mpumi was a supervisor but I can’t call her, she can only get back to me – she never did. I also wrote a complaint on 28 March 2011 to no avail. I’m utterly disgusted by the level of incompetence shown by such a big establishment..

Thusfar i have only received two copies of Sunday times in May

I subscribed to Sunday times more than a month ago. My account has been debited but I only received delivery on the 3rd of August and never again. I did follow up with Nkosana, the counsultant who signed me up, but never received any feedback. IS THIS A RIP OFF OR WHAT, I NEED TO KNOW WHERE MY MONEY'S WORTH.

I subscribed with Avusa for sunday times news paper to be delivered at my address, which is done properly, again thanks for the services rendered to me on that regard, but I have moved from the place where they deliver the news paper and i have not informed them upon my move and Today (25082009), I spoke to a lady from Avusa(Sunday Times), telling them that i want to cancel my subscription reason being that i am not staying where they deliver the paper anymore, and i do not intend using the services, reason being that i am now able to buy the paper to the nearest garage, where i stay in Pretoria. But she refused, telling me that as per their Company rulesregulations they are not allowed to cancel any subscriptions unless it's at the begining of the year(January), but thata contradicts what they told me upon my subscription, because they said, i can only cancel a subscription a year later from the inception date of the subscription. i have been a loyal customer to them, i have even got them clients after my subscription, but this is how they thank me. Thanks, but no thanks, they can continue to deliver the paper on my old physical address, who ever stay there can read the paper.