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sunmexscams
June 24, 2011
Company is a Scam
I purchased a voucher for a stay at a hotel that would be arranged by Sunmex for a trip to Puerto Vallarta Mexico. From the first day these guys gave me the run around. I was told I would here back about my reservation in 24 hours. I called back 4 times in the next 2 weeks and was given the same runaround, that I would hear back within 24 hours. Eventually I escalated this and reached the General Manager Alex Ramos, this guy was so rude and disrespectful I am appalled. He was trying to scam me for more money, saying I had to pay a larger amount to get the reservation for the voucher I purchased. He then started to swear and disrespect me, before hanging up on me. Avoid this company at all costs, they are looking to rip people off.
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troy manning
May 18, 2011
Vacation Package Scam
Everybody be aware of this company its a scam!!!. They call you an tell you win something and then try to sell you a vacation package to Mexico for 5 days 4 nights and another to Orlando, Daytona and Bahamas. The price start at $1, 130 and then they lower it to $599 which you think its not bad and then you buy. I receive the mexico portion of the package which I can never book cause they said I am not in the system and still waiting for the Florida portion and its been 4 months already..I try to cancel the credit card and its almost impossible because their merchant its in Mexico..I just lost $599 with this company. Please be aware they are a bunch of scam artist. Ask them for their travel license to see what they said. I did and they said they don't need one cause they are in Mexico..Really!!
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