On 18 march 2011 we ordered one gokart model Gk-K110FS and one motorcycle model DB-200C off road or highway use bike we made payment in full.we did get them
within 10 days.We have been trying to get the title for the motorcycle so we can register it and get tags for
it so we could save gas i have sent them alot of emails and have call them alot of times just to be put on
hold for over a hour each time then get disconnected quite a few times.when i do get to talk to a person
they tell me i would have it within 3 to 5 days well it is going on 4 months.That is about the motorcycle.Here
is the gokart well after the first hour of my son riding it the the engine went out call them guess what no
help so i had to but another engine for it.Then my son was riding it and the right real wheel ripped off the
lug nuts of the gokart and he was riding it on a level road.thank god he was not hurt something need to be
done about these people.look i dont have alot of money or pull so if you guys at the BBB can help me
please help thanks.
his is off there website i have done everything it has said to do.
All documents for every street legal vehicle are usually sent in the mail 2 to 4 days after the scooter is shipped. Please note, we do not mail your MSO and Bill of Sales alone with your scooter, there is a possibility of receiving your registration information before you even receive your vehicle, since the LTL trucking company usually has longer transit time frame compares to first class mail service. We request each customer to confirm your VIN by email if you do not receive your registration documentations 7 business days after receiving your street legal scooter or motorcycle. To confirm: simply send an email to [email protected] include your order number and VIN in the subject or the body. We have one of our professional title representatives to process your title request immediately. MSO request generally requires 3-5 business days to process, and it is FREE of charge. The VIN (Vehicle Identification Number) is a unique 17 digit number. The VIN can be found on the outside of the shipping carton or on the scooter itself. You may also contact our MSO department representatives directly at 1-888-839-7088.