Sunnyvale Hyundai

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Category: Automotive

Contact Information
Sunnyvale, California, United States

www.sunnyvalehyundai.com

Sunnyvale Hyundai Reviews

June 4, 2008

Worst customer service

Would surely give a zero start to this dealer.

1. We went to buy a Car and we were giving complete cash down. I was told me the first sales guy saying they will not pull my credit history and later they did without me knowing about it.

2. After we bought the car, I had to go home and get my insurance and no body bothered to talk to me ask the sale was done.

3. The Finance guy had assured me that the registration will be done in a week and when i try to follow for for the first time, the Sales Manager Shan Pedro, picked up and said its going take more than 2 weeks for registration and When I asked him that I was told the registration is gonna take week, he said I was wasting his time and was not willing to transfer the phone to finance guy, Shan pedro said he cannot waste peoples time as the ball stops at him and said If I call again he will cancel my registration and hung up the phone. This was the first time I called and hardly spoke for 3 minutes.

Worst customer service. I have logged a compliant with Hyundai America customer support. Please do call Hyundai America and post your complaints.

March 3, 2008

Hyundai Sunnyvale cheaters and very rude once you have paid

I went to see a car for buying here in the evening. It was one of the most horrible experience.

1. I went alone. 3/4 people pressurized me into buying a car

2. I didn't even test drive the car.

Their real face became visible after I paid them.

3. they didn't even clean the car and asked me to take the car out of the lot.

4. They charged an exorbitant interest rate.

5. They added random things like GAP insurance etc. into

the price without even giving me a choice.

BY the time I bought the car it was 11 PM in the night. The thrust the car through my throat. [Of course I was foolish enough to not to walk out] - They said things like we have stayed for you even after the scheduled close and now you should buy it etc. etc.

6. The next day when I went to ask them some details, for them I didn't even exist - I got reply literally "can't you see I am busy - wait outside"

7. When I wanted to cancel the GAP insurance [random things they added], they hiked the interest again by 1.3 %!

To add to all that I got into an accident within a week of buying it. Lesson learned - Never buy a Hyundai Car even if you blunder to buy one, don't make it a double mistake by buying from these cheaters.

[This happened when I was living in California]