One thing that I have found that I do not recommended buying a money order at these stores. No one will cash them unless you have a bank account to deposit the money order in. Second of all I walked in with a back pack on my back that contained my laptop and the cashier yells at me from across the room and tells me I can not be in the store with a back pack and I had to leave it at the door. I paid 1400 for the laptop and I am not going to leave it at the door. So I walked out and took my business else where. I will not be doing any more of my shopping at this gas station.

1. Written by Won't Go Back, on 09-02-2011 17:29

I planned to use my debit card at a Sunoco fuel pump to fill up my tank like I usually do but unbeknownst to me the station put a $75 hold on my account (there was twice that in the account) and still declined the card.

I reran it as credit which I found out put an additional $100 hold on my account and of course didn't let me pump gas.

My bank told me I have to wait up to 5 business days for these holds to drop off - in the meantime I can't use my card for any amount even though I physically have funds in the account. I will NEVER use a Sunoco station again - I have never had this problem before, anywhere.

My husband and I were highly regarded customers of Sunoco Oil for several years with an impecable record until one day last year I stopped in for gas at the corner of Airport -Pulling Rd & Radio Rd in Naples Fla. My husband and I always pay at the pump and in trying to do so, it indicated for me to see the manager. I walked inside and the manager stated my card was declined then screamed at me while in a heated rage, ordered me out of the store calling me a " DEAD BEAT BILL PAYER" and ordered me never to return to his store with a "Bad credit card again!" and continued to say while pointing his finger at me in a rage, " If I paid my bills, my card would not be declined!" I assured him my card was in perfect standing that it was the computer in the pump that was malfunctioning and to please call customer service. That only riled him even more to the point I thought he was having a heart attack. He then atarted coming towards me in a rage waving his arms ordering me to leave the sotre. I left terribly shaken. I then immediately phoned your customer service and spoke with a nice young lady who was shocked to learn what had just taken place, having given her the address and store number. She proceeded to say that our account was in perfect standing. She recommended I phone the police due to his threats and also contact the district supervisor in Fort Myers and file a complaint. That was his job to check into this matter. My husband followed through in contacting both parties and filed the complaint. A Naples police officer met with my husband at the gas station and confronted the manager, who lied to the police officer about having a security tape on the premise. The manager stated I instigated the whole incident. The officer ordered him to show him the tape where it showed quite the contrary to his allegations. The officer recommened to my husband to contact the district manager and stated a copy of the police report will be available in 3 to 4 days. My husband not only called this district manager, he also made numerous calls to customer service which subsequently lead to a supervisor...WITH OUT ANY SATISFACTION!!! YOUR DISTRICT MANAGER DID NOT DO ONE THING TO RECTIFY THIS INEXCUSABLE BEHAVIOR TOWARD ME. HE NOT ONLY DEFAMED MY CHARACTER, HE INSULTED AND EMBARRASSED THE HELL OUT OF ME IN FRONT OF ANOTHER PATRON THAT WAS THERE BUYING LOTTERY TICKETS. THAT MAN STILL CONTINUES TO WORK AT THAT SAME LOCATION and from several reliable sources said he is still very rude. (They no longer patronize any of your gas affiliates due to my situation!) I understood you are responsible for your employees and how they treat your customers that are on your property as any company would be. Since this shows how you stand behind your customers when they were downright insulted, humiliated and character defamed, I am so glad you showed to be a fantastic company NEVER TO DO BUSINESS WITH AGAIN the day you closed my husbands account due to his credit score??? For your information, MY HUSBAND WAS LAID OFF FROM A HIGH PAYING POSITION FOR A WHOLE YEAR BEFORE HE FOUND A NEW POSTION THAT WAS HIRING. DIFFICULT AS IT WAS, I WAS STILL ABLE TO MEET, AT LEAST, THE MINIMUM PAYMENT WITH YOUR COMPANY EVERY MONTH. CHECK OUR ACCOUNT...YOU WILL SEE WE WERE VERY GOOD CUSTOMERS. ALSO, IALWAYS USE ONLINE BILL PAY OF WHICH I HAD BEEN ABLE TO DO FOR 3 MO AFTER YOU CLOSED THE ACCOUNT. I REQUESTED A STATEMENT TO BE SENT AND I WILL PAY ACCORDINGLY BY MAILING IN A CHECK EACH MONTH. A STATEMENT NEVER ARRIVED YET YOUR HARRASSING PHONE CALLS DID...2 TO 3 TIMES A DAY F OR MONTHS MY TELLING THEM: " SEND ME A STATEMENT!" WHAT DON'T YOUR PEOPLE UNDERSTAND?? I FINALLY RECEIVED OUR FIRST PAPER STATEMENT A FEW DAYS AGO. WE WILL NEVER SET FOOT IN YOUR STATIONS EVER AGAIN AND YOU CAN COUNT ON US TO CONTINUE TO SPREAD THE WORD OF
YOUR " WONDERFUL PUBLIC RELATION PROGRAM" YOU HAVE! YOU ARE NO BETTER THAN THE PEOPLE YOU HIRE! YOUR NEW SLOGAN: A COMPANY WITHOUT A HEART OR CONSCIENCE!

My son went into this gas station to purchase cigs and used a coupon and later i went in and tried to use a coupon for cigs also and the employee refused to accept my coupon and was very rude. and when i tried to explain he got beligerant and told me to leave. unlucky for him i am unemployed and will be standing in front of his store monday morning holding a sign to let others know how rude and unfair the storeowner and employees are. I have nothing better to do so if he wants to treat people that way i will return the favor. the gas station is a sunoco gas station incircleville ohio on main st. please avoid this place. i cant find a job but yet rude people who cant talk to customers can find a job. GREAT

I went to the sunoco gas station i had a $50.00 walmart card, there was only $9.00 left on the card when i gave the guy the card he looked at the card and laugh and said where did i get this card and then said how much did i pay for it was it $40.00 dollars i said no i paid $50.00 like it said on the card then i told him i wanted $9.00 in gas he ran the card and told me i need 0.85 he said there was not enough money on the card i told him i was gonna go to the car and get the 0.85 when i got back in the store he cancel the whole trasactoin and told me i would get a refund in 24hr i ask him why he did that ihe said there was not enough on my card he gave me a recipt and he over charge me 0.85 thats why it didnt go through. i was out of gas he wouldnt give me any gas i called walmart they said the gas was charge so the just kept my money and the gas i had to ask someone to give me money to get gas so i could leave.