Biggest rip off dealership I ever dealt with. I've been going there for many years, but only when I had to for dealer service because they are close to my house. I recieved a $500 gift card to use for service or car purchase. First of all when I get there, the service advisor is sitting in her cubicle texting on her phone and totally ignoring me. Finally after a few minutes she turns around and asked if I'm being helped (duh). I needed some work done on my expedition and when I presented the gift card, they would not honor it. They told me that the gift card doesn't apply for the work I did (of course). When I told them I'll pay with my credit card and then dispute the charges, they would not release the car to me unless I paid cash. I intend to take this to small claims to get my money back.

When I told the manager that they lost a customer, his reply was OK.

I would recommend Vista Ford if you ever need service or to purchase a car. Vista Ford's service and sales people are great.

This was one of the most disturbing experience of my life, these people have some b***. They lie thru there teeth, if you feel the same way please contact me at 818-505-1795

Would like to lead a peaceful protest on a weekend and show them what it's like to be put under the microscope.

Then to top it off ford credit lies right with them. What happen to ethics, they are dispickable people who misrepresent themselfs whenever there mouth is open.

They tried to charge me 43 k for a edge with a window sticker of 32k. They get so carried away they are hard think that people could do such things.