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sunemployed
September 1, 2009
hospital stay
While awaiting surgery, no bed available-left me sitting in plastic chair all dressed up in gown, head cover. In recovery, morphine pump inoperative. First patient room had another inoperative morphine pump, took couple hours to locate another. Nurse call system also out of order in this room. Wandered into hallway, iv pole and all to find nurse. Closest nurses station refused to help me as I was not their patient. Was told to go down the hall and find another nurses station on my own. Cying and wandering the hallway got attention of other patients who could not get a nurse to answer their calls for help either. Finally got a nurse and was moved to another room with a working nurse call button. This room had no working lights for my side of the room. One of my veins collapsed and nurses didn't believe that I was in severe pain. Had to have my husband return to hospital and raise a fuss. Dr. on call eventually came and instructed nurse to change arms for my iv medicines. I was initially moved into a patient room approx. 4 p.m. and discharged at 5 p.m. the next day and NEVER was put on the meal schedule. My husband had to provide all meals during my stay. I absolutely will never stay in this hospital again as the facilities and nursing staff are completely unsatisfactory and could be life threatening.
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Susan
August 3, 2009
Terrible service
Went to Hospital after a night of severe kidney pain and unable to move/leave until about 4:30 a.m. I have a pelvic kidney and something was wrong that night. While kidney is usually smaller, deformed and turned backward, I never had problems before this. Radiology tests from this visit showed it to be much larger than usual and now larger than good left kidney. I was in shock that this doctor would leave and tell the student nurse to tell me I was fine. I am certain they will bill me for this visit, don't I deserve the right to discuss this with a doctor? It is my body after all and it was certainly not ghost pain, but what do you do when the doctor leaves the hospital. Who do you have to talk to and find out what has to be wrong with not only my kidney, but why a doctor would walk out of the hospital not discussing this problem with the patient. My kidney wasn't fine. The head nurse said there was noone for me to discuss this with at that time. I continued to have pain and because the medical care in Las Vegas is so negligently horrible and one doctor will not go up against another doctor, I went to Arizona for treatment but it took a few weeks to get there. That doctor looked at the films and said "I don't know why they said this was normal, it certainly is not" and showed me the size and location of the kidney on the films". Upon Sunrise Hospital billing, I contacted the hospital and told them of the doctor leaving at that ER visit, telling the nurse to tell me I was fine and check me out and then this AZ doctor saying what he said. Of course for liability, they protected themselves and the doctor and insisted I pay their bill. They even had a Florida collection firm call me and harrass me at work several times when their collection department didn't get anything from me. Of course I didn't, wouldn't that condone what they did? I filed a complaint with Nevada's medical board. I do have proof. I never heard anything until the medical board was exposed for being in the business of protecting the doctors rather than the community through the Endoscopy Centers (6 centers) fiasco wherein they contaminated many patients with HEP C (over 40, 000 patients were notified they better get tested) and very shortly after that I was informed by the board that they didn't find anything wrong with what this doctor did. Have they ever heard of abandonment. Of course they have. It is illegal for a doctor to abandon a patient and this doctor certainly did. Don't I deserve the right to discuss what may be wrong with my kidney with the doctor while I am in the emergency room? Am I not entitled to this? Of course this hospital and this doctor and the radiology department turned this into collections and I am refusing to pay. I don't know what really happened and why this doctor left if he really left but I was only one of two people in the ER that morning. There was not cause for this negligence. I later had to have a stint place to pass "sand". It really makes me so angry that they can tear up someones credit so unjustifiably unless you have enough money to hire an attorney to go after them. I am sick and tired of paying these Nevada doctors/hospitals when they are more interested in your money than helping you and your health.
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