Oct. 2006 we claimed bankrupcty but not on truck. Everysince that time is has been redicuious
try to receive a pay off. If a person is calling in for a pay off on there account you should be able to receive amount. You are sitting there looking at it . It is stupid to have to wait for a fax or recieve it in the mail.

Suntrust Bank is a Greedy American Corporate, they thrive on the small business owner who went under in the current financial crisis, and was not able to satisfy financial responsibility, I am a senior citizen who lost everything and have no means of income other than pension funds, and Suntrust wants to put me in jail because I cannot take care of my debt to them. I cannot collect any money owing to me in the amount of approximately $250, 000. of which I already paid suppliers so I'm in deep shit. There are no jobs for me, at my age of 67 although I am knowledgeable in every fiels of business but you know what that is like, So somebody out there give me some help.

WE applied for a mortgage back in May 2010. We had gone to Wachovia but they told us that my husband could not get a loan the day we met with them because of time on his new job.. We were told to try Suntrust. We went in and spoke to Jason Bradley. My husband explained he had been out of work for 2 yrs and was recently hired and moving to Chattanooga TN> MR Bradley told my husband no problem we can help. We are a smaller bank and have more ways to get a loan approved. WE believed him. My husband explained over and over again asked him if he was sure, He said he had spoken to an FHA underwriter and she had said no problem.He sent us on our way with a prequalifiaction letter saying my husband was approved. We called every week to check in and give Mr Bradley what he needed as he asked us for information. We found a house and put an offer in on it at the end of April. Bear in mind we had been approved by suntrust back earlier in April when my husband had only been working for 2 weeks. AN FHA loan with 3.5 % down. THe offer was accepted and scheduled to close May 28th... WE had the deposit in escrow and all the inspections done. WE working with Jason and he assures us that there is no problems. My husband asks again, we do not want to pay 400 for an appraisal if we do not qualify for this loan. Again no problem. We ask if he has asked the underwriters if this will happen and he says yes.
We are now at May 27th Call Jason to check in and do not hear back until 4.30 pm and tells us our loan has been denied!!!
We have talked to two other banks that told us within 24 hours that we would not get a loan unless my husband has been on his job 6 months.
They led us on for 3 months we have incurred so many expenses trying to get a home we were never going to get. I complained but he had no excuses.. Why did it take 3 months for them to tell us 2 days before closing. We would have rented and not incurred the appraisal fees, inspection fees, realtors time and the sellers time. My husband has been in TN for 3 months whilst the rest of us are in NC. We have incurred hundreds of dollars taking trips to TN to look.
The bank gave us no good explanation. They also had some guy in the bank go into our account and take out the 400 for the appraisal fee without authorisation from myself or my husband.
We are so disappointed to be run around for 3 months!!! NOt good business but they do not care. I asked Jason to speak to his Supervisor but he would not give me that information Said they were looking into it. I called later that day after telling us he would get back to us by the end of that day, when I called he said it might be another few days before his manger can get answers. We still never heard back.

I got fed up with SunTrust and their bad banking practises. Got myself any attorey, Franklin Lemmon 770-444-9594. Call him. He is good.

I made a deposit of $3, 000.00 via the ATM at Arlington Courthouse branch on April 22, 2010. They lost it and act like it's my fault. Customer Service validated that a deposit was made, but the bank didn't credit my account. The investigation people get no information from Customer Service and expect me to prove what Customer Service already verified. It's one big run-around. Now I must contact the company that issued the checks to see if they were cashed and get pictures of the front and back of the checks. SunTrust is doing NOTHING except being obstructionist. I would NEVER recommend them to anyone. I have never had such bad service from anyone, let alone a bank.