they took money and i want it back the end!!!

Fit-Fac.com has charged my account for $29.95. I did not authorize them to do so and I want it removed immediately. Please let me know what else I need to do to ensure this unlawful charge is removed. Thank you.

I have been cashing my check at this brach for the past two months as I have some finiancial issues to clear up with another bank, so never the less I have been successfukk at cashing my checks at this particular branch I was asked to do the famous thumb print and two forms of identification I produce a VALID md driver's license and SS card. never the less I recently got arried and the last names were different. The teller said ashe needed to get a signoff for whatever reason so I waited she goes and talks to the BM - branch Manager who tells here that my SS card is not a form of idetification since when? And was asked to produce a marrige certificate! Hater! She denied me the cashing privelage for that very reason and I am PO. I do not like when a Sister Girl is in a position of Minute authority thinks they are better than you when I have seen that Branch Manager sit in the same Ghetto Hair Salon and mibgle wioth the Same Ghetto people as I have on a bi-weekly basis she's a foriener and she is loclass hussy whereing Stipper shoes to work. Trying to cash in on an american to get that visa. Dumb ho! So I got the check cashed at the branc up the street and opened an account there so ther goes you commision. Tramp

In May I decided to start using my Suntrust checking account. I started a new job in May and on my way home from the east side of town, I was going to make a drivethru deposit at the Suntrust at the corner of SR 434 and SR 436. When I pulled up it was clear that the drive through was being worked on. There was a scaffold and yellow tape all around. The drive thru looked deserted. It was late now and I had no time to go anywhere else.

This was the start of losing over $500 in NSF fees. I am a creature of habit and came the following day. The ATM outside was closed so I made deposit in the overnight depository. That was a bad idea. Suntrust doesn't credit your account the next day which they should! This doesn't sound ethical to me. If you deposit money why can't it be credited the next day, especially if it is cash! There is no reason for this other than greed and the bottom line.

During this time I had lost my mail key and wasn't able to retrieve my mail from my box. I kept making cash deposits thinking I was okay, but I wasn't. When I got into my mailbox they had charged me over $500. And this was all because this bank doesn't credit your account in a timely manner. I talked to a rep and she credited me $70 and said that was a one time credit because of the drive thru. I later talked to the local bank manager who did the same.

If they notice a trend on a person's account where there is a lot of deposits yet a lot of NSF fees, can't they notify you? I guess not because banks make a lot of money off poor class people that can't afford it. But that's the way of the world, isn't it? The rich get great interest rates on loans and make money off their bank accounts. They can afford problems like this. But the poor, who can't afford it all, are the ones who continually get charged high interest rates, and NSF fees of $30 per occurrence. This cycle is never ending. You need a car, your credit is poor, you have to pay a higher interest rate. You struggle to make ends meet and pay your high car payment, then you don't pay a credit card monthly bill or don't get your deposit in on time and you are charged $30 late credit card payment and a $30 NSF fee. The poor can never dig themselves out from under a mountain of debt.

To sum it up, the bank would not help me further. I was on the phone every night talking to a rep named Tony to try to get some help on all the charges. I read someone else saying talking to the Suntrust reps was like talking to a robot. I totally agree with this. Every time I called regarding this matter I always hit a brick wall. One time when I called to talk to Tony about this matter one rep asked me twice for my personal information. Was this necessary? Also it seems like every rep has a different knowledge base. Sometimes when you call you reach someone who knows where. One time when this happened, I asked to be transferred to the Orlando call center. They could not do it! Why couldn't they?

I know that there is legislation going through now about high interest rates on credit cards. Why can't they do something about the high NSF fees that the banks charge? Why so much, it doesn't cost that much to them. If your check bounces you not only get a bank charge but the person you made the check out to will charge you another $25-$30 as well. Someone has to do something about these NSF charges. The people that get charged these fees are the very people who can't afford them.

I checked my checking balance balance on Saturday 12-1-07. It said I had plenty of money available. I made two debit transactions. I made sure I didn't go over my balance. They were approved. On Monday I had a $105.00 ins. funds fee.

I called Suntrust and they said I had a check that came through on monday and they process checks first. These were approved transactions on Saturday and if they would have processed these first, this wouldn't have happened. I called them and they would not budge. I asked them how many other people have they cheated?

Beware people of Suntrust Bank!