I was denied a room unpon arrival at the Super 8 Motel in Grand Junction, Colorado. Many rooms were in fact available and full standard identification was provided even including a Super 8 Rewards Club member card and an AAA Member card. All normal and usual methods of payment were offered including credit cards and travelers checks. The desk clerk however refused to provide a room and refused to provide a reason for this action.

Multiple formal written complaints have been made to both Super 8 management and to the franchise owner, the Feeley Family Limited Partnership. Both the company and the owner have refused to provide any reason for their action, have refused to provide location information for witnesses to the incident, and have refused to provide any information on the results of the internal investigations they claim to have undertaken. They have completely stonewalled and have not made any good faith effort at a just resolution of the case.

I have concluded that after many months of unsuccessful efforts to obtain just treatment, that only formal complaints will cause this motel company to respond properly and justly to my complaint. Since they have refused to provide the requested reason for their refusal to provide a room to me, it must be concluded that their denial was based on what I believe to be unlawful and and improper discriminatory factors. There is simply no other plausible reason for their denial of a room to me.

I am a V.I.P. member for Super 8 hotels. I travel very frequently for business. My last three experiences at Super Eights have been terrible. In all three cases, I have not received my wakeup call. In all three cases, this has cost me business. When I report this and ask for a discount or a free room due to their neglegence, they give me excuses. They tell me how their system doesn't always work. They tell me 'that is why they put alarm clocks in the room.' When I ask why this wasn't told to me when I asked for a wake-up call, they respond by telling me that 'I should be smart enough to know that something could go wrong.' 'That is why they spend the money to put alarm clocks in the room.' As though taking 2 seconds to tell me this would have been a large investment. At all three places they didn't care at all. Major credit cards seem to be on to this horrible hotel chain as well. They seem to readily refund your money when you discuss their methods of treating their own customers. Super Eight just doesn't understand that it's their customers that keep them in business. There is a lot more detail I'm leaving out. Trust me, I travel 3 weeks a month and I only stay at Super 8 if absolutely necessary. They cause you to lose business and then blame it on you.

I was denied a room upon arrival at the Super 8 Motel at 728 Horizon Drive in Grand Junction, Colorado. Many rooms were in fact available and full standard identification was provided even including an AAA member card and a Super 8 Rewards Club member card. All normal and usual methods of payment were offered including credit cards and travelers checks. The desk clerk however refused to provide a room and refused to provide a reason for this action.

Multiple formal written complaints have been made to both Super 8 management and the franchise owner, the Feeley Family Limited Partnership. Both the company and the owner have refused however to provide any reason for their action, have refused to provide location information for witnesses to the incident, and have refused to provide any information on the results of the internal investigations they claim to have undertaken. They have completely stonewalled and have not made any good fasith effort at a just resolution of the case.

I have concluded that after many months of unsuccessful efforts to obtain just treatment, that only formal complaints will cause this motel company to respond properly and justly to my complaint. Since they have refused to provide the requested reason for their refusal to provide a room to me, it must be concluded that their denial was based on what I believe to be unlawful and improper discriminatory factors. There is simply no other plausible reason for their denial of a room to me.

We were forced to stay at this hotel because of power outages due to heavy summer rain storms in our town twice in one week. The Pakistani people that own this motel are very greedy.

The Pakistani people who run this hotel were very rude to everyone not to mention greedy. This hotel is primarily used for prostitution and they know it. My husband went in to make the reservation and while in line, noticed severy dirty and seemy couples reserving rooms. The clerk asked, "how many people staying?" and charged PER PERSON PER ROOM!!! When my husband got to the counter he said it was only him.

We noticed that people were hiding in the stairwells and in cars waiting for their family and friends to go into the office to make the reservation as to not be charged PER PERSON. This policy is ridiculous, but the owners and staf know that it is used for prositution and are profiting from it by charging PER PERSON PER ROOM.

The hotel is very nasty and not very clean. Hair and dirt everywhere, a ring in the tub that would not wash away. No microwave or refridgerator. Prositutes sit on their beds with the doors open calling to men passing by. Very dirty and pathetic!

Very rude desk clerk. I was at the motel on friday nite 10-15 and he was very rude to a lady who just wanted an extra cup for the room. He told her that the syrofaom cup for coffee in the office were only for employee and she could not have one. When i came in for breakfast the next morning, i saw that these were the cups used for the guest everyday. So he just lied to the lady. Also my husband stood outside of the office for 40 mins to use the computer and he would not let him use it. This made him very angry because he needed to get some work done and the computer is actually for guests, i thought. I asked the clerk for his name and he said mike. I dont know if that was a lie to. The girl at the desk in the morning was very polite and helpful. She will be the only reason we ever come back, but as rude as the other guy was, i dont see that happening.