Super Cuts
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Category: Lifestyle
Contact Information
Federal way, United States
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Super Cuts Reviews
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druidknight
May 3, 2011
waits
Every Supercuts I have ever visited, they are always understaffed. I had to wait one hour for two people ahead of me and only one stylist. The prices have become outrageous. 16$ for a three minute haircut is robbery. Their attitude on the wait time is "who cares"
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Jerry A. Young
April 14, 2011
Wait, wait. wait
I arrived and noticed a 4-5 year old getting a haircut...one stylist on duty. I waited more than a half an hour while she cut his hair one strand at a time. An adult was sitting in the next station and by his tatoos and the stylist tatoos, they were related...
My complaint is: I am 69 years old and have a full head of hair and they very seldom take no more than 10 minutes to cut my hair. Is this kid going to have an audience with the Queen? Is he the stylist's child? Does anyone care about customer service?
I have been getting my hair cut by Super Cuts since 1990 at different locations and I believe this was my last visit. The stylist should be sent on her way...by the way, others lthat arrived after me left before I did! What a way to ruin a customer base...
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bad day
June 10, 2010
poor customer service
I walked into the store after work to get a hair cut from a certin person, I was told that she had two other people in front of me and they were out doing errons. So i asked how long it would be the girl Caroline told me it would be about 25min. so i said I would wait. put me on the list. I stepped out of the store for about 20 min. When i returned she was cutting a guys hair there was another lady sitting there with her little boy who was not on the so called list. Now at this time she had a phone call and someone was trying to get prices on color and cut, she was really rude to the person and slamed the phone down, not very professionel. At this point I was feeling like maybe this was not a good time to get my hair cut. Now she finishes with the man and then informs me she has to cut the kids hair first at this time Ihave all ready waited about 35 min. I asked her what happened to the so called list. She told me the other hair dresser was not finished with her person and she had to do the little boy first. At this point Itold her again that she had put me on the list, she became rude so I decided it would just be better if I leave instead of gettig a really bad hair cut! I have been getting my hair cut byCaroline for the last 5 or 6 times and Ihave taken both of my kids and my mother to her. Bad dession on her part I always tipped her 5.00 . Now she has lost the store 4 costomers she should be called down for her nonprofessionable attiude!I won'be back Thank-You caroline!!!
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October 10, 2008
Horrible hair cut
I am new in the area, although I have been in the States for over 20 years now. I went to have my hair cut on 9/27/o8 to a Super Cuts saloom. Linda, the girl that did it, was an inexperienced, dummy. I should've left the chair as soon as I had to explain to her the length of an inch 5 times. I didin't want to be disrespectful. Some times people do not have the math, but are good at what they do... no this one, she litterally chopped my hair up to my ears. this is over 4 inches. I hate short hair. But if at least she would have managed to give some stlyle...! Later Ali ( the manager ) tried to do something, but I end up with a look ready to scare people at Bush Gardens. I paid $13.00 which I would like back. Additionally Linda (the manager) gave me a card with a phone number in case I wanted to complain... the number is just for the 3 other Super Cuts salooms on the area, which I believe is an scam from her part to get me out of the store since it was obvious that I was more than dissatisfy with the poor service. I certainly want my money back.
Mond. 29 I had a unique ceremony and my inlaws came that weekend... what a horrible time I had when they tried to take pictures of me. Linda and Ali (the supervisor) had not chair manners and certaintly NO SKILLS CUTTING HAIR.
needless to say I WILL NEVER HAD MY HAIR CUT AGAIN IN ANY SUPER CUTS. They do not do any good to the name it should be rename SUPER HORROR HAIR CUT. if you want somenthing different... come to us, we will make sure to shock you and anyone that looks at you.
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