This company came to do the grooming on my dog and promised a 5 star treatment that included nail trimming. My wife was alone home when they came and performed the service on my dog. When I came home I found out that they did not do the nail trimming on my dog, I called them and promised to show up next day. When they came for the nail trimming the cut my dog's nail so bad that my dog was bleeding severely for a couple of minutes and in pain. The lady that came point out to a young "kid" who performed the nail trimming to my dog. I found it very odd that a kid will do this type of job instead of somebody with more "experience" on the field.
This is no way to treat animals. When I called to complain they simple did not care and requested my money back but they denied my request. I find it hard to believe that a company who treats animals this way can stay in business. Do not use this company; not only they provide bad service but they care less about the animals they treat.