super8

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1 stars
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Category: Travel

Contact Information
Long Prairie, Minnesota, United States

super8 Reviews

sknouse August 11, 2010
Dirty/Poor Service
I stayed at this hotel for 3 nights (8/6 thru 8/9) with my wife and two children and was VERY disappointed in the overall experience. The hotel lobby was downright filthy, the lobby floor looked like it hadn’t been scrubbed in weeks and the tables provided for eating breakfast at were never wiped. I noticed a stain on the one table the first morning that remained there for the next two mornings as well. The rooms were no better with absolutely filthy carpet. At one point I dropped some water on the floor and used a white bath towel to dry it up and the towel turned almost completely black after only 2 swipes across the carpet. My wife also noticed the dirty condition of the carpet after taking a shower and walking across the floor barefoot only to find the bottom of her feet to be visibly black from the carpet. The bathroom was not in any better condition, the wallpaper was peeling from the walls and the tub and shower curtain did not appear very clean at all.
The service was not satisfactory either. On Saturday our room was cleaned while we were out and fresh towels and washcloths were left, but they did not take the dirty washcloths that were left in a pile in the tub. I left them along with Saturday’s pile right in the middle of the bathroom floor Sunday morning when we left and they were finally taken. The sheets were changed on both beds, but one of the two beds was not made for some reason either day.
When we went to breakfast on Saturday morning my children wanted orange juice, but the machine was out. We asked the desk clerk if he could refill it but were told that he was out and that the shipment hadn’t arrived Friday but he was hoping to have it that day. The same thing applied for the next two days (Sunday and Monday), the orange juice never arrived. I find it hard to believe no orange juice could be found for 4 straight days.
And a side note, the "free" wireless internet had almost no signal in our room. It dropped on and off the entire stay and was very slow when I actually did get connected.

I was expecting a decent stay based on the AAA recommendation, but overall I was very dissatisfied with the stay at this hotel. The cleanliness and poor service made it a very unpleasant experience leaving me with a very poor image of Super8 and making it very unlikely that I will stay at one in the future.
robertz June 23, 2010
room charge
on the evening of june 12 2010 my wife and i were gouged on the rate of a room at super8 in long prairie minnesota. we were charged $98.91 when the charge should have been $76.93. i thought it was high for the location as they did not offer any perks like a swim pool exercise room or a decent cont. breakfast outside coffe and a slice of toast

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