SuperCuts
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (32) |
|
Category: Lifestyle
Contact Information United States
|
SuperCuts Reviews
|
Devon54
July 21, 2011
Horror Hair Cut
I went to Supercuts for a hair cut on McNight Rd in North Hills, Pittsburgh, PA and my face was cut by the hairdresser's scissors in 3 places. I didn't realize until I got home. I was cut so bad it still won't heal. Stay away from Supercuts!
|
|
ryantavis
July 5, 2011
Terrible Hair Cut
I'm sorry, but i just received the worst hair cut of my life. I asked the lady to cut it with a 2 razor and then blend it in on the sides...then cut it finger length at the top. She used 2 razor all the way up the sides and into the top of my head. After the hair cut I look very similar to Chunk on the Goonies movie. I told her that she cut it way too short up to the top. She then proceeded to argue with me and stated in very broken English that this is the way it was supposed to be because of the round structure of my face.
I never received a receipt so I can not provide you a transaction number. The lady who cut my hair is from Peru. She was very nice however she was much more interested in having a conversation then concentrating on cutting my hair.
I cant tell you how disappointed I am. I have always had good experiences at super cuts in the past, but I will never be going back again.
I am writing this review at 2am in the morning. The reason for this is because I cant sleep due to the frustration of this. This is also the first time in my 33 years of living that I have written a bad review, however I felt this was warranted.
|
|
margobaccellia
June 20, 2011
Hair wasn't cut correctly
I went in to have hair trimmed.
When I went in the first time, the stylist didn't cut nothing off,
So I was VERY disappointed and decided to go back, So they can
do a touchup on it. I suggested that they just trim some
more. (mind you I have cowlicks). The other stylist
cut more than an inch off. (I'm a woman and now have VERY short hair).
I asked for hair trimmed alittle off earloobs and bangs trimmed to eyebrows.
Earloob hair is cut a good inch above and bangs are an inch too..
"VERY DISAPPOINTED!"
|
|
monique5
March 15, 2011
the customer service at supercuts
i walked into a supercuts hair salon and was refused service a colour for my hair they said they coudlnt do it
after that i applied for a job at supercuts i have been in the hair industry for many years and wanted to improove my skilss . I went into suerpcuts jsut to ask for directions to the studio and they were very rude telling me they could not give me any information about that and the studio was located right behind the salon .
when i went to the studio school the teacher was a very good stylist but i feel she treated me very unfairly. I was picked on from the moment i walked in
i was dressed appropriately for my franchise which allows us to wear coloured shirts with black shoes and black pants
they we started on the manikans and were asked to make sections she kept saying they were not good enough and making me do them over and over and lost patience with me
this made me nervous as i felt i was being unjustly punished and then she asked em to leave which i left a good job wher ei was assistant manager and now unemployed because she woudlnt give me a fair chance
my franchisee saw my womens cut and said it was very good but the teacher wrote4 me up and made me sound very bad
i feel she didnt like my appearance or was prejudice because of the colour of my skin and i am older she didnt have any patience for me and was rude and unkind . she could have told me after class but instead she embarrassed me in front of the class and asked me to leave and it upset me so bad . i have worked many years in the industry and never have i treated anyone or any customer so rude
i cant see why you cant improove your customer service and salon teachers since your in the business of customer service why are you treating people this way . I would never step foot in another supercuts as long as i live and when i did get a hair cut there it was very uneven and my daughter didnt like hers at all and it was uneven . Your school should be focusing on customer service and not fake mannequins and partings and c shapings and pinch partings if the customer service is poor and the haircut is not good . Prices for colour are also very high . This is unfair to lead cosmetoligists on thinking they will learn and get a good job with you and to leave a good job only to get picked on by your salon teacher (anita) and now be unemployed. Please dont put any more girls through this horrible experience as one day the better business bureau will come in and tell you to change your whole system and learn manners for all your employess . Perhaps its best what happened i refude to work with cosmetoligists that are rude to the public .
|
|
Former employee
February 8, 2011
bad employer
I had worked as a stylist at a few Supercuts for a few years. I have been a cosmetologist since 1991. Supercuts and Great Clips were the worst employers I ever had! My coworkers were very unprofessional. They dressed like prostitutes. They had inappropriate conversations regularly, even in front of other peoples children. They ususally talked about, bar hopping, doing drugs, sex, cheating welfare, the scumbags they dated, their tattoos, their periods, their std's, and their newly pierced nipples. I avoided them by cleaning the shop when I wasn't doing a haircut. I was the only ladylike, experienced, moral, professional that worked there in those shops. It was a horrible work environment. They required stylists to do fast 13 minute haircuts, 3 per hour, and sell at least 10% in products. They knew I had asthma, so when they smoked, they would leave the back door open so the stink would come in the salon, so I could not breathe. I would cough a hundred times. Never again, will I ever work for another chain salon with unprofessional sluts! I have been doing hair since out of highschool and I am now almost 40 years old. I have seeen it all. At a salon meeting at Supercuts, the manager encouraged the stylist to show some cleavage and flirt with men. I am a good stylist and have great skills, therefore I do not need to be a slut and show my boobs and flirt with customers. I have gone back to college a few times just so I can escape the business of slutty beauty chain salons.
|
|
cynthia Sudnikovich
November 5, 2010
butchered my hair
I dropped my mother off to get her nails done and decided to walk next door to Super cuts for a trim. I have my hair styled like Victoria Beckman. I told her I only wanted about a half inch taken off, my hair was shoulder length. She took about two inches off and literally took random chunks of my hair. It looked as though you gave a five year old a pair of scissors and let them go to town on my hair. There were layers where there shouldn't have been, chunks missing, etc. The bill was $34.00. When I got home I began to examine what she had done and was horrified! I am 47 years old and have had a great hair dresser for 6 years, but because we had to move I had to find a new salon. I called the store manager who refunded only $16.00 because they would not refund the other $9.00 for their water, soap and blowdryer...are you kidding me! and I was unable to get the tip back as well. I went to a high end salon that worked semi miracles to make it look presentable but I am stuck like this for 4-6 months until it grows back. This happened on a Monday and I was very angry to find out that come Thursday the manager still had not even mentioned this incident to the girl that cut my hair. There's no accountability any more! Close all Super cuts!!!
|
|
tinky08
September 26, 2010
closed early
i went to the salon at 3 pm the store closes at 5 and the stylist informed me that they were closed due to the fact the wait was 2 hours long. 2 hours before they close? i have worked in many of stores and never have we stopped taking customers 2 hours before closing!
|
|
k pavey
July 22, 2010
rubish hair cut
realy bad hair cut for my husbond when we got home i had to recut it, the waste or £16.50 was not funny, she hairdresser hardly spoke i dont think she even wanted to work.young and not very experianced at all. stay away...as a hairdresser myself i just hadnt had time to cut his hair so i thought id treat him instead of having it done in the kitchen..so total waste of money, nearly went back to ask her to finish the cut and to put it right but my husbond didnt want to make a fuss..
|
|
Trikotale
May 14, 2010
I was absolutely astounded by the service i got at Supercuts
I was absolutely astounded by the service i got at supercuts, it was horrible, all the stylists were just mean ass bullies, rude, loud, talking about sex, talking about inappropriate things with customers, talking about there boobs, telling customers, nope, we cant do this style or that style, they get mad and angry with the customer, if the customer doesnt like there haircut, they will say, its not my problem... if you dont like it go somewhere else. its is probably one of the worst salons i have ever seen, it is by far the worst business i have ever seen conducted.
And complaints are never really taken seriously, the boss never writes any of those girls up, and they are just absolute horrible women in there and always have a rude ego to go with them. do not ever go to grants pass supercuts !!! and the tools are gross as well, and the floor is dirty!
|
|
lance cunningham
February 14, 2010
Supercuts
I have read many complaints about Supercuts, well, I have seen people respond to them by "I am a stylist there and its super awesome OMG"
When I worked at supercuts for six plus years, I saw so many talented and not so talented stylists go through the revolving door of employment, that one could easily fill a stadium with angry stylists.
I could write a book about my complaints about supercuts but I will stick to the most pressing.
Supercuts when they hire you make you go though a training proccess called HSA, I ve seen alot of people say they saw people not get passed, but quite frankly I saw my regional supervisor pass girls because they were pretty. HSA is a enviromental disastor for a company that claims to care. Each stylist goes through at least three manequin hair heads, and those get thrown in the trash when done. Also they make each of there stylists go through recertification yearly, again the same three heads for how many stylists?
Supercuts doesnt want you to have a bond with the stylists. thats why you see so many good hairdressers get fired for crazy reasons. They dont want you to follow the stylist when they leave.
But that doesnt ever stop the managers from handing out their cards on the sly.
They hire girls that are not even done hairdressing school based on their atractiveness, I heard area supervisor June armstrong say that one girl was so pretty that the dumb men would run to get their hair cut by her.
Anyone unlucky enough to get their hair cut by her, were not amazed by her beauty, I saw people storm out.
If this girl worked friday night, sure enough saturday morning would have a room full of re-do's.
I would say take a job there if you like working in a enviroment that wants you to be brainless zombies. and heaven forbid if you ever talk about anything besides their product. They have something called "superpick" which must be whatever dusty old product they have funking around the regis warehouse, it is your job to try to sell superpick to everyone, example one weeks it was a silicone based thick gel. tell me what a old lady who gets her hair washed and set is going to do with a thick gel? I actualy got written up for selling that lady hairspray instead!
and the write ups are another fun thing! they like to write up every thing they do so they can use it against you when they decide to axe you. They tried in my area to "review" a girl weekly till they bullied her into quiting.
If you like being bullied and overworked then supercuts is for you!
I wake up everyday and am I happy I dont have to work there anymore.
|
|
RECENTLY UPDATED REVIEWS
With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|