I went to SS Chrysler Jeep Dodge on Thursday 3/18/2010 spoke with a salesman named Patrick. Patrick helped me in regards to a 2010 Dodge Nitro SXT sticker price of $26, 700.00. I advised I was going to be purchasing the vehicle in cash and wanted the best deal possible I initially offered 21, 000.00 for cash deal on the vehicle I received a response that he more than likely can get it down very low for me. In fact Patrick advised me that he knows the dealership continuously went below invoice to make a deal for their customers. After being at the dealership giving him my information he advised he would be speaking with the General Sales Manager in the morning to get an out the door offer. At approximately 11:00 am on Friday I received a call from Patrick who quoted and out the door price of 22, 800.00 and would call back with all the figures for the deal. I advised that would be great in fact may make it to dealership to close deal. Unfortunately I was unable to make it down that night and notfied the salesman who proceeded to tell me he would call back for the figures. He never did... I called immediately after receiving a text message from him advising he was already home for the night. I got some prick by the name of Bill Arterberry the Fleet/Internet manager got on the line and proceeded to inform me my saleman was on the lot and in fact the price he gave me was incorrect and he gave me a price nearly 3500.00 more as the final deal out the door. I advised him to stop jerking me around and not in such friendly words and he proceeded to hang up on me. I called back and left a message for GM and Owner Al Smith who obviously is not a true business man to honor deals his associates proceed to give with his customers. The funny thing is that Al couldn't even call me back himself - great customer service especially when he had his "SLIMY" General Sales Manager call me who was probably some guy that isnt even that title sitting down behind a desk eating donuts and sipping coffee between his frequent cigarette breaks. When the GSM called me his name was Mike Madrid - a work of art I might add as his voicemail advised me he was ready to work the deal and went over all numbers with everyone from the night before. Well anyhow, he proceeded to give me a final offer as well as the jerkoff Al just previously the night before. Then he began taunting me with the price advising why didnt I jump on the price the night before I advise him his salesman had supposedly left for the day. Essentially I wasted nearly 2.5 days of time I cannot afford to make a deal on a vehicle that the guys obviously couldnt honor the price their salesman gave to me as a final out the door price. Oh yeah I almost forgot to mention the GSM Mike also pretty much said I was dillusional because the price was way off and there are many times customers think they hear things that are never said. What a joke - I would advise everyone to never purchase a vehicle from this dealership... Also take a look on Ripoffreport.com because Bill Artenberry has a great article about himself from previous transactions for Fraudulant practices. For a dealership that prides themselves on be a 5 star dealership they are sure by far one of the most upleasant set of people to do business with...