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Andrew
May 14, 2010
Bad service
I have always paid my Supra Telecom bills on time. They reported me to the credit bureau, saying I owed them $30.00 EVEN, for no reason. I never owed it or received a bill from them after switching to ATT. I lived in my home for over 10 years. This is just NOT RIGHT!! I would have never found out about this if I hadn't pulled my credit report. I've had excellent credit up until they report this false fee. It makes no sense. I can't believe a company would do this and get away with it. I have never been late on a bill...EVER!!!
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Fernando
May 15, 2009
Stealing money and personal information from consumers
Please be advised that I have received my bill and that I am contesting this bill and its charges. My bill is supposed to be $71.85 and yet I have been charged a total balance due of $355.85
My bill shows that supra has charged me a fee of $20.00 restoral fee and this fee was charged 11 times for the dates 12-28-2006 (twice), 12-30-2006, 1-2, 3, 5, 7, 8, 9-2007 and 1-10-2007 (twice).
Supra has been running around and has previously charged us for services not rendered. god knows how many other consumers they are doing this to, hoping that if thousands of consumers are frustrated, they will just pay the bill.
Supra has locked our phon service and labled it as "not in service-disconned-past due amount owed" so that we cannot switch to another service. Our bill should be $71.85 and yet we have received a bill for $355.85 .
As this is not the first time that Supra has incorrectly billed me, I will no longer be using the services of Supra Telecom after this billing cycle and will also report Supra to the Department of Consumer Affairs, the Florida Public Service Commission, and the FCC. The sewrvice, support and technical aspect of the company is deplorable and the billing is very unprofessional, bordering on thievery.
To add to this, when I call Supra's 1-877-499-1388, Supra still has our phone marked and noted as disconnected on their automated system even though our bill was paid in full in December 2006. They are incompetent and seem to actually be a fly by night company stealing money and personal information from consumers.
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