Sure Touch has taken three payments of $39.95 and one payment of $39.90 from my account. These were not authorized by me. When I called to complain, they refunded two payments of $39.95 to me. I called today 3/14/08 to let them know that they still owed me two more payments. I was told that My account is closed and that they refunded my money and that they didn't "see" that any more money was owed. I was told that I authorized this phone service and that a recording would prove it. I stated that why would I authorize long distance service from them when I had three calling cards and a cell phone. The recording was played that supposedly would prove that I had said yes to the telemarketer who called me. It proved nothing. When the recording stopped, no one came back to the phone. I could hear people talking in the background. I waited approximately five minutes and then I was disconnected. When I called back I was told again that my account was closed and that I was not entitled to receive any more money because there was no record that they owed any. I then offered to submit to them the dates that the money was taken out. The person I was speaking with again repeated that they had refunded all of my money. I then asked to speak to a supervisor. I was told that the supervisor was in a meeting and would get back to me. I then asked if they would get back to me today. I was told that they were not sure.