I purchased a Symbol PPT 2700 barcode scanner/PDA from this seller on Ebay. I was in the process of moving into my new house and since the scanner/PDA did not have a charging cable included, had to order a cable before I could test it. I finally received the power cable and tested the unit. The scanner, which was the feature I purchased the unit for, does not emit a laser light. The PDA itself is wonky and does not work correctly. I am not able to get back to a main (home?) screen because there is no way to close a subset screen. I requested a simple exchange for the same unit in working order and the management told me that because 60 days had passed, they would not make good on their merchandise. So now I own a PDA that doesn't do anything/a scanner that does not scan, and a separately-purchased power supply cradle and cord ($26.95 plus shipping and tax) that is useless to me. I am now out close to $100 and will never buy another item from this seller. I did not ask for a refund, just a simple exchange to replace the non-working unit with a working one that I thought I paid for. These people are sleazeballs who don't know the meaning of customer service. Once they have your money in hand, forget it... you're off their map. I will NEVER purchase anything from them again.

I bought a "refurb" server from them. It came in non working. I emailed them for 4 days solid. No response, no phone number. I disputed the charge with my cc company and sent the item back to them. I finally got a refund today from my CC company and this afternoon I received an email from them today telling me that they are sending out a REPLACEMENT!! I replied and told them that I do not want it! Of course no response to that...I have been dealing with this crappy company for over a month now. RIDICULOUS. Stay away from them!