SwagVault
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Category: Entertainment
Contact Information Italy
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SwagVault Reviews
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[email protected]
April 5, 2010
Ripped Off
Paid $93.20 for services, NCSoft banned account for use of 3rd party programs. SwagVault refused to accept responsibility (brand new account they were the only ones to use it).
Don't use Swagvault!!!
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Pela
March 12, 2010
Fraud
They took $61 of my money, and paid me money in game with a player that was tracked. My gold was confiscated and I almost lost my account. They refused to issue a refund. They are scammers. Do not use them!!! Beware.
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katiekono2916
March 4, 2010
never received "gold"
Don't order from SWAGVAULT any more. Although apparently they used to deliver their virtual products swiftly, my 11 year old son ordered some gold and never got it nor did he get a refund. Just stupid email excuses about being out of inventory. This is VIRTUSAL gold, folks, not real. Do not trust Swagvault!
Kathleen N.
Phoenix AZ
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Scammee
January 17, 2010
Banning
I was getting my aion account power leveld with swagvault.
1) anythihng of value was sold off. When I got my first charater it was bare bones with little money,
2) Today I tryed to login to my account and found that it has beed banned. Apparently their powerleveler had a side business of advertising gold selling. I mean how stupid could they be?
When I went to contact swagvault, my login no longer worked I guess they banned me 2 times. When I talked with their online representative she kept saying sorry we did nothing wee are done powerleveling thanks fore you business. and they refuse to let me talk to a manager. Also after reading their terms and conditions. the are not subject to us law just china. Bottom line stay way from this company they have no responsibility and can care less if they get you banned but the will keep you money
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Gary C
September 22, 2009
demanding DL & CC
made a purchase for gold from these crooks, got a call demanding the following info:
A digital photo or scanned image showing the front of the credit card you used
for your PayPal payment. You may black out all but the last 4 digits of your
credit card number and resize/crop the image as needed, but do not alter the
image in any other way.
A digital photo or scanned image showing the front of your government issued
identity card, driver's license, security card, or the ID page of your passport.
You may black out all digits of the card number and birth date and resize/crop
the image as needed, but do not alter the image in any other way. (If you
didn’t use a credit card to make the purchase, please provide us with two
photos of the above mentioned ID cards, ie. your identity card, driver's
license, security card, or the ID page of your passport.)
Believe me when I tell you that these ppl have the stench of criminal activity all over them. Find someone else to deal with, file complaints w/the authorities; local, state and federal.
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August 4, 2008
Fraud
This is the email I received from them after I placed an order (through verified paypal) for Gold.
Hi,
Thank you for choosing SwagVault for your gaming needs, we value your business.
From time to time, we are unable to process a payment through PayPal or Google Checkout due to various risk factors associated with the payment. Unfortunately, your payment falls into this category and in the interest of protecting customers like you against fraud, we are requesting that you either provide further identity verification, or switch to an alternate method of payment.
To provide additional identity verifiction, please reply to this email and attach BOTH of the following items:
A digital photo or scanned image of no less than 640x480 pixels showing the front of the credit card you used for your PayPal or Google Checkout payment. You may black out all but the last 4 digits of your credit card number and resize/crop the image as needed, but do not alter the image in any other way.
A digital photo or scanned image of no less than 640x480 pixels showing the front of your government issued identification card, driver's license, or the ID page of your passport. You may black out all digits of the card number and birth date and resize/crop the image as needed, but do not alter the image in any other way.
Make sure that the images you submit are clear, focused, and easy to read. The cards should occupy at least 80% of the image area. Low quality images that are hard to read, heavily compressed, or contain excessive artifacts will not be accepted. Please note that our request does not compromise the security of your personal or financial data since you are to black out the sensitive parts of the images before sending them to us. The information we are requesting are what you've already provided - we simply seek to verify it.
If we do not receive the above requested identity verification information from you within the next 12 hours, your PayPal or Google Checkout payment will be refunded to you in full.
If you would like to continue your order by submitting payment using an alternate method and are located in the US, you can send a money order by following the directions at the following URL:
https://www.swagvault.com/payment_info.php
We apologize for any inconvenience this may cause you but hope that you understand these precautions are being taken to protect customers like you from potential fraud. Please reply to this email with what you intend to do. As mentioned previously, a full refund of your payment will be processed within the next 12 hours with no further action required from you.
If you have any question, please feel free to contact our customer service representatives using Live Chat or email at any time.
Best regards,
swagvault
What a scam!!!
<< DO NOT BUY FROM THEM >>
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July 12, 2008
Poor service, kept getting the BS talk
I paid these guys 168 dollars for 150 Badge of justice for WoW, in 3 days they gathered 9 pieces... in that time i complained to them the leveler is AFK again. I know they sleep and eat too but he wasn't online at any one time longer than 2 hours then he was afk and my friends were msging him asking him to do stuff to help him get heroics for the badges i paid for...
They kept saying its hard ya know to form a group. I don't know how many times i explained to them hes AFK again and i got pissed and said hes asleep again and you tell me its hard? So i asked for a refund they refused to give a refund. Bare in mind i choose this company cuz i thought they had reputation..
Few of the online chat conversations the closed the chat and stuff. When i asked for the refund. They said wait 4 hours and we will get someone to talk to you. yea... right 10 hours later they gave me that same run around...
I am still in the dispute with them now with paypal.
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April 3, 2008
How i scammed swagvault!
Hi. Ive bought gold from swagvault at one point, the service was fine and fast. After that i tryed there powerlvling from 62-70. My account was used for tradeing and banned for 72 hours by Blizzard.
Ofc Swagvault denies everything.
A couple of weeks later i was in need of gold. I placed an order with swagvault of 2000G. I payed with paypal as always. After that i went directly on the live chat. Ofc they didn't have any gold. It took 3 days of pushing from my side to get some gold. I got a deal from them to get 1600G now and 400G later. 1600G was all they had in stock (after 3 days). Fine i said. Give me the 1600 now and il contact you later for the 400G. I met online and traded.
Now i have 1600G from Swagvault. After a couple of hours i get on the live chat again to get my other 400G but here somes the smart part. I never said anything about the amount. As always the check your order nr and that said 2000G as it should. This was also a different worker of swagvault this time.
It took alot of pushing again, she said that they only had 50G ready so i came with the suggestion that they could give me 1000G now and refund me for the rest, back to my paypal account. After about 10min of no respons i get an answer that i should meet one online for the trade. At the same time a player whispered me online. I asked the swagvault worker (at the same time as i met up with the on-line trader) how much does he got for me. She replyed 2000G!!!
And yes i got 2000G from him! I ordered and payed for 2000G and scammed them for 3600G. A 1600G proffit.
The scammers can have it. Telling med that they only have 50G then 10 min later they magicly have 2000G. Taking me 3 days to get my order. They got my payment instantly.
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March 6, 2008
Theft!
I used swagvault on a variety of times to level up a character on world of warcraft and buying wow gold. After swagvault used my account to powerlevel a character items that I had collected went missing. The after the last delivery I ever got of them I logged off came back on the next day to find my log on password had been changed and all my items were gone along with all money and they had even deleted my character. I have NO reason what so ever to believe that this was not Swagvault.
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February 26, 2008
WoW account ban by Swagvault
WoW 1st offense permabanned after Swagvault powerleveled it a couple days ago. Blizz says my account associated with accounts that were exploiting economy, so they must have spent my powerlevel time helping out their gold farmers. Customer service was crap, told me "sorry about your stuffs". Yeah, "stuffs" ffs. Dont use Swagvault for any reason.
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