I moved into my house on the 5 October 2005 a newly converted chapel that had never been lived in before, my partner and my self is resident at number two and a new neighbor at number one, after my partner and I had settled we contacted Sweb to let them know our details and set up a direct debit for our monthly bills. By contacting them in our first week of residence we thought we were planning ahead.

A week after I had spoken to customer services at Sweb, we received a bill for around.