Swift Transportation

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Category: Business & Finances

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United States

Swift Transportation Reviews

Ihateswift May 6, 2011
Stay away
I dont know what to do anymore i worked for swift for 6 months was never late on a load and never had a log book violation. then one day some *** civilian driver decides to rearend my trailer at about 5 miles a hour on purpose my dm tells me dont worry about it people do this all the time anyways the statie finds her at fault for the accident all of a sudden 3 days later my dm calls me and tells me safety in phoenix is charging me with a preventable accident and to call phoenix.

i call safety in phoenix they tell me they dont know what im talking about all of a sudden a month later i get pulled into the syracuse terminal and they tell me that i have t sign a form and go on probation or get fired because of that accident whe clearly i was rearended so i agree like a *** to go on probation.

about 10 days later while leaving the customer it was a tight spot i couldnt close my trailer doors i had to pull out so i can close them as i pull out te trailer door that was opened the chain thats hooked to it snaps and my door lets go hits a wall and falls off the hinges.

swift tells me i all set its faulty equipment that happens to drivers all the time i wont get fired for it next thing you know they tell me to bring my truck to the ocala terminal for a b service i do and boom they fire me staright bull.

now i try to get another job and my dac report was screwed up so i found out a way to challenge swift on my dac and they agree with me so they take the accidents off my dac report so now i believe i can get a job now right wrong.

because eveybody runs my dac report its clean but then they do driver verification forms and swift puts down that i was let go involuntary and i have 2 preventable accidents when none of those are even my fault i loved my job does anybody know of a company i can go to that just runs dac reports and doesnt go to swift for driver verification please let me know because i wanna take my hard work to a company that can appreciate me
jackson hewett April 8, 2011
Hiring illegal immigrants
I choose not to leave my name and date, but I will say the accident happened in 2007. I was operating a vehicle when I was plowed into the back of by a driver operating a Swift transportation vehicle. To make a long story short the company(Swift transporation) hired an illegal immigrant who did not have the right licensce to operate that vehicle. Can you believe that? You would think that they rushed and payed the claim, but they didn't. I am still going through litigations even though they were found at fault. Tell everybody you KNOW!!!
Vighkin2 February 19, 2011
Bad drivers
I am a current Swift Driver and I have been reading some of the complaints on this site. I am also retired from another career in law enforcement and I really do not have to worry much about the job security (lucky me). I drive to see the country but I also believe in a good work ethic so I do my best even when I am frustrated. This job can get the best of you if you let it. Like any other labor service, not much is required in terms of education to do the job, so if you are expecting that kind of professional treatment, you are in the wrong business. The same statement goes for most of the "management" in the company. DM's are not really company managers, for the most part they are your mouthpiece (dispatcher) to the real mangement which is the Terminal Manager and the Dept. Heads, Like maintenence, fleet, etc. These are the people who have the juice at the local level. But ultimately it is the Terminal Manager who is responsible to the company for what happens at the terminal. If you notice, there is no real avenue to upper management unless you are bold enough to find names and email addresses of those people and contact them. And in cases where those people are contacted by drivers, they tend to try and hide by contacting the Terminal Manager to intimidate you and your complaint and directing you to not contact anyone but them. But legally, if you have a way to contact those people then don't be afraid to use it, just document that you did it and when. Now, if you are merely posting your frustration on this website then you are not doing much to help yourself. Most drivers have gone through the usual intimidation tactics that DMs and others use. And it's usually your conscience that they target to get you to comply to what they want from you. It's called indoctrination. Some of the lines include "Per company policy" or "This is the what the job is" or "You agreed to do the job" or my favorite "this is an atwill job". The truth of the matter is that you can be fired at ANY time from ANY job in the U.S., the question is; Can the employer say it was for cause? (meaning you knowingly or purposely violated a rule or policy) Thus not having to pay the unemployment payments to you. Know your Driver Handbook and the DOT laws that directly pertain to you, memorize them and understand them, they are you best weapons. Corporations do not see you as an individual, "literally" you are a number. But not to fret, so is your DM and the rest, they are numbers as well. The real trick is "Proof" and legal proof at that. What is legal proof? First is direct testimony, Your word or recollection. Next is documentation; Did you write anything down? Next is tangeble; Do you have pictures or other documents such as receipts or broken parts? Then comes witnesses and so on. Getting mad and venting on the phone helps a little in the heat of the moment but it is largely what is expected from you and really useless, DMs are trained for that. So here is what I do: First, keep good paperwork. Your scans are great proof especially if you document arrive and departure times on the BOL and any other notes that you think are relevant like weather conditions, rude peoples' names, faulty equipment you are directed to use, etc.. Second, use the email address of your DM/Dispatcher to communicate problems with them or anyone else in the company but don't your address given to you by their system. Use your own email address or create on on gmail, yahoo with your name ex:Jon-Doe21@yahoo. In most cases they will not respond directly to any of your claims via email because the lawyers tell them not to. They will want to call you and tell you on the phone in some politically correct story, the law says you cannot record a call for evidence and if you do it has to be legally identified, but you can record a call to dictate notes to yourself with and convert the words said to a journal or email to yourself. Remember, emails are time and date stamped, create a folder for your sent and received messages and move them into it as you go along. But be very professional and do not use profane language. Be direct and to the point and even with boldness, and name the names of the people involved. If you are making a claim for compensation then state in the email somewhere that it is a claim for, ie. "please accept this as my claim for $25.00 as detention on order #00001", This is considered legal notice, and it is now a permanent record. Now here is the difficult ones. If your company uses qualcomm then take digital pictures of all of your messages, use muti pics if the message is long. Then transfer those pictures to a folder on a computer and rename them by the date and time on the message ex:(2-11-10 0430). Believe me, you will thank yourself later. This is a timeline in addition to your log and can be used as "direct evidence" in any proceeding. Record "all" messages you receive on the unit, even if you think it is useless. Next, if your company has a website and a way for you to see your pay statements and or performance evaluations and emails they send you, Print them or store them on your computer or get copies when the occassion arises, keep a good file of them. Next, Write an email to yourself to record statements made to you by anyone in the company, remember, it's timed and dated and therefore admissible in most cases as a journal or diary, remember to get names and the time it occured, many companies record their calls onto a data base that they can keep for up to two years and listen to them later. Next, keep up on your company and the complaints against it in the courts. Companies are always being sued by someone. If you have a computer then just type in the name of your company and the word lawsuit. You'd be surprised what pops up. You can join a lawsuit if it pertains to you and your situation. Usually the plaintiff attorney will be on it and you can contact them directly. You can also look at company activity if it is publicly traded to see how it is doing financially. When you research a company, look for patterns, such as the same kind of complaints and who is making them and why and where. This can give you great info on where the problem people are.

Now here is a couple of don'ts, Don't rely on what you hear from other drivers or even from dispatchers or DM's. Company personnel are trained not to tell what they think you don't need to know. You are really NOT an employee, YOU are really a contractor/employee, it's kind of a legal limbo between the two. If you are serious about your complaints, then don't share them openly. Certain drivers love to spread rumors and bragg and snitch. If you are serious about your job then be professional at all times and don't blame customers for your problems or time spent at their locations. If you are not sure of how to word something, then seek help away from the business. Call an old friend or teacher and use a dictionary. Remember, your writings could end up in front of a jury. And always treat the people you are complaining to as if they were a jury, Be professional and to the point and always stay on point, don't let DMs sway you away from what you are claiming. That way your story never changes and is consistent. Now, here is a tactic you can use if you want to. Recently, drivers have been informed about the the new CSA guidelines. You should always remember that if you are the one responsible for the truck and load then YOU dictate weather or not it is safe for operation. If you are being harassed by a DM or other company personnel, when you get to where you are going (home) to do your hometime, Do a PTI and note "ANY" little thing you find and present it to the shop for action, fill out the paperwork yourself, not your DM. If it is a company truck then it has to be inspected by the shop and delt with before you go back out. We all know that aging trucks always have problems, and if the equipment gets enough reports on it from the shop then the company investigates it for liability. Again, remember, the company is about numbers and not your feelings. Business is business, and it works both ways, you just have to make it work for you as well as them. Hope this helps some of you and if you work for Swift, check this out

http://www.hbsslaw.com/cases-and investigations/swift_transportation_lawsuit

it is a link to a lawfirm (Hagens&Berman)that is handling a current lawsuit on Swift, go on it and check the "related news" on the swift lawsuit concerning routing miles. If you follow the recent Swift Company on the kiosk or website news then you know about the recent message about Maptuit directions on the qualcomm preplans and that the company has gone public and B service is now every 35k miles, all of these are related to cost. Usually when a very large company goes public, it is an exit strategy for the owner. DM's and managers will dismiss this as just another rumor and that is fine, But if you understand how the courts work then you will know that something like this usually ends up with a settlement of some sort and does not actually go to trial. I could be wrong but then again...all you have to do is check and maybe even join the lawsuit like I did.

Another tip: Many companies are announcing "weekly hometime routes and lanes" be careful with that, get all of the info you can before you drop your job for one of those companies, get your deal in writing first.
Hitman January 29, 2011
Cheated me on disability income
They chose the cheapest policy for them and cheat the drivers, who don't earn the same amount every week, out of the correct amount for their disability insurance. They don't report the amounts to the insurance company according to the policy. I'm sure I am not the only driver that has been treated unfairly. I would just like my former employer to report the correct amounts so I can be paid the correct amount. I paid for these benefits, expecting to be able to use them correctly, when and if I needed them. I am being paid 20% of my income instead of 60% and am unable to pay all my bills.
Markj570 November 18, 2010
Cdl scam
Swift is held responsible for yanking over 5000 cdl over nationwide I need a legit lawyer I graduated with Class 570 out Millington Tn I been trying to get in touch with Frank Watson but his office number is off anybody with the same problem email at [email protected] something have to been done I never recieved a letter about the Commerical License being suspended.
DOmer November 8, 2010
Rip off
I'm a driver for swift and I did they lease program n from day one they been rippn u off, they don't pay u right miles n on top of that they treat drivers bad u break down u waitn like all day to get through to someone on the phone...overall they the worse company ever drove for and I drove for like two years. Maybe if they treat drivers and pay drivers the actual instead of wantn to gype them outta 50 plus miles maybe they wouldn't be hiring new people every day, cuz unhappy drivers make business bad for company
Shton October 10, 2010
Lies
I drove for swift from march 08 till oct 09. I never had a log violation or ticket accident was never late on a load. I was called into the memphis terminal and was told that the terminal was laying 75 drivers due to lack of freight, and that I was eligable for unemployment benefits. well I got home to mobile al. and the next monday I call tennessee and applied for unemployment, I recieved 2 chacks and then was told that they said I was fired due to log violations. my wife got sick and went into the hospital for congested heart failure, kidney desiease. things got better and I started looking for work it was now 2010. I applied for work for 3 companies and was turned down. my wife got sick again and has been in the hospital on 3 diffrent occasions and now had her legs amputated. I have applied for work in a diffrent feild, i contacted hireright and had then send me my report, on it was a statement that I had been involoved in an accident killing someone and both vehicles had to be towed, I am in the process of suing swift and hireright for slander, back pay and anything else I can get.
DarienNephlite October 6, 2010
Poor treatment Mentorship Program
I recently was in Swifts Mentorship Program. I was the worst experience of my life. I was yelled at several time by my Mentor because I didn't know what I was supposed to do. I was in fear of my life because he wasn't getting enough sleep. I was expected to do team driving before I knew what to do. You can't be taught anything if your teacher is asleep. He drove too fast during a downpour and on downgrades that had warning signs about truck turnover. I was always afraid he was doing to fall asleep because he drove from Midnight to Noon. I tried to contact the Student Review Board about my experience but was ignored. I was never able to talk to them without my Mentor present. I wasn't able to talk to my Driver Manager either because the truck was always moving or it was after hours. I want to file a Class Action Lawsuit against them for the treatment I received. I encourage anyone how is interested to email me at [email protected]. Swift CAN'T be allowed to get away with this. This complaint is Grossly minimized because I can't explain it very well in typing. I would like to add also that the Student Review Board congradulated me over the phone for my successful completion of training. When I had about 9 Hours left to complete of "Behind the Wheel" time, I called my Driver Manager. I told her about my concerns about becoming a Solo Driver. Problems like I never learned what to do at a weigh station because EZPass usually bypassed us or it was closed. There are at least 3 different scale types that I don't exactly know what to do. There Qualcomm direction were never accurate. My Mentor used Google Maps to find out where to go. I ended up way out of route once and also in a NO Truck area once because of this. My Driver Manager wanted me to drive Team for a couple of weeks. This was a stupid suggestion because I would have learned nothing. She suggested I use GPS. Against Company Policy and I would need a Truckers GPS that costs around $400. I needed some extra time off because of a family issue. She would not allow me more than 3 days. I don't live in Denver. It would have taken me one whole day to ride Greyhound home and one whole day to return to Denver. During our discussion she was going to route me back to Denver before I had fulfilled the requirements to complete training. I told her I would consider my position to prevent her from doing this. I was terrified and intimidated by Swift. I was expected to spend thousands of dollars out of my own pocket to even make it possible to do my job. Money that I don't have. I hope others will help me STOP them from doing this to others. I do have legal resources and encourage anyone with a similarly negative experience with Swift to email me.
srb69 June 27, 2010
fireing after accident
swift transportation left me in jersey for 5 hrs after an accident without calling, elegidlly trying to find a place to give a dot drug test. by the way they could have just sent me to the hospital. it would have taken 20 minutes, but no they left me on a street corner during thunder storms for 5 hrs before they called me back, then didnt even arrange to get me back home. and to top it all off they put that i refused the drug test and fired me the next day. i never refused to take the test if i had i would not have waited the 5 hrs for them to call.
vondetour February 19, 2010
unsafe drivers
On Tue, Feb 16, 2010 at 3:07 PM, ron crowell <[email protected]> wrote:
On Saturday afternoon 230 pm your driver came into Kimberly Clark, Fullerton, ca to pick up a empty trailer, his name was William Montinaza. Truck # 301699 license # 2KE120
And i gave him trailer # 539260.my problem is he damaged my front bumper as he made a left turn to exit the truck yard. a second person looked at the damage to my car. Looks like his tire rubbed my bumper as he was driving out. It wasn't until later that day when i saw the damage have reported this to Kimberly Clark and hope you will take care of this unsafe driver as for the damage I doubt I will be repaid for repairs but i do hope the driver will be dealt with. As for me i will see him again

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