Swift Transportation

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Category: Business & Finances

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United States

Swift Transportation Reviews

AllRoCol November 25, 2009
Property Damage/Leaving Scene Of Accident
A tractor trailer turned up on my road one night, past 3 P.M. This is a dead end road, that few accidentally stumble upon. This was a double trailer truck, that looked very new. Due to the street light and my insomnia, I saw their logo, clear as day. This was a company I had never heard of. When I did a search for it, sure enough, the logo matches a trucking company, named Swift.

The truck attempted to turn around in our family business' parking lot and apparently backed straight into the side of the building, doing significant damage to the building, the stairs, and the parking lot. Their was no way it could have ever made it. They could have turned around two other ways, but neither involved pulling straight into our business and trying it. Both involved a bridge that has been closed for a few years and pulling down to it/backing down to it and using it to turn around. Neither was attempted.

The property damage was very significant and it only could have been them. The actual property damage was not witnessed because it happened around the corner of my viewpoint from our house. As I stated, they pulled into the parking lot, so I could no longer see it. We are located up the street.

A friend alerted us of the damage, early the next morning. We had no clue that it had happened. I knew they were down there and trying to turn around, but I could not see it happen. I hadn't even seen a tractor trailer on our street, in quite some time.

Swift was contacted that morning and basically said that if you didn't get a license plate, they would do nothing. They laughed at us, said we had no proof, and that even though they had a matching truck, in the area, they would do nothing. I swear to god, the second man who called actually mocked us, knowing we had no power in this. Why would we get a license plate if we didn't know anything had happened? Who does that?

We live out in the middle of nowhere and the police here are powerless. We are left to use our own insurance and have to pay for it all in the long run, thanks to one drunk, stoned, or moronic driver who thought he could turn around in a tiny parking lot. The company should be ashamed of themselves. Especially the way they treated us, over the phone. Many people have stated that they probably took the truck immediately off the road, fixed it, forced the driver not to talk, and hid the whole thing.

I hope this company goes under. Maybe someone respectable will buy it.
done me swrong June 19, 2009
owner/ops
My husband became an o/o in October, he was terminated for a minor accident and told to get his stuff out of the truck, he was released from the lease agreement. Now we are being harassed by a collection agency saying we owe $95000. We do not have the truck, do not know where it is. There was minor damage done. No citation issued. no property damage. It was in the kanab desert. I tried calling rapid response to ask them what happened to the truck, they said they will not talk to us. They said we still owe for the truck, the agreement was for the lease not the truck. WHAT????????? We have no idea what to do, except get an attorney. I am concerned that there others out there that are still getting leases for trucks and have no idea what they are getting into. Help me if you can. If not let me know if anyone else has had similar situation.
Emanuel June 15, 2009
Awful company
Drivers on this account who are in the click (called pets) make 1200 to 1500 per week, while those who aren't make 700 to 800. The pets pay for this with under table payments. Drivers who refuse to do this are given what are called punishment loads and treated badly in order to make them quit or transfer to another account. Many are given backloads that take several hours and get paid a stop fee of 15.00. Drivers aren't offered the pet status unless the management is sure they will accept. The pet who told me this was fired by swift safety and the Monroe Office could not stop it. Drivers on this account know who the pets are but not why they seem to get all the good loads. An example of a good load is a delivery to the Monroe Wal-Mart which is 6 miles round-trip and pays the driver $75 flat fee. A bad $75 load would be Douglasville Sam's Club which is 149 miles. 0 t0 150 miles pays $75. A good $125 load would be Macon Sam's Club at 156 miles. A bad $125 load would be Ashville, NC Sam's Club at 374 miles. 151 to 378 mile load pay flat $125. Drivers making 700 to 800 may drive up to 1800 miles while a pet making 1200 to 1500 may drive less than 1500 miles. Mileage 379 and over pays .33 per mile.

This is second hand information from an angry driver who has been fired but it explains the disparity in pay that occurs on this account. I left this account because of the hostile work environment that was shown by the mangement with the message that I was not welcome there.
jmf June 1, 2009
Minor Incident
Swift I thought was a good trustworthy company. They seemed upfrint and honest. In may of this year there was a minor incident I had. I offered to take a suspension and pay for the damages. But no I was discharged on the spot over 1000 miles from my home terminial. Though I was given a bus ticket it stills seem unfair that your given 1 chance thats it. Had I known that they could have kept their job. One chance never was told that and they basically told me tough shit.
Niel April 23, 2009
Overcharged greatly
Drivers on this account who are in the click (called pets) make 1200 to 1500 per week, while those who aren't make 700 to 800. The pets pay for this with under table payments. Drivers who refuse to do this are given what are called punishment loads and treated badly in order to make them quit or transfer to another account. Many are given backloads that take several hours and get paid a stop fee of 15.00. Drivers aren't offered the pet status unless the management is sure they will accept. The pet who told me this was fired by swift safety and the Monroe Office could not stop it. Drivers on this account know who the pets are but not why they seem to get all the good loads. An example of a good load is a delivery to the Monroe Wal-Mart which is 6 miles round-trip and pays the driver $75 flat fee. A bad $75 load would be Douglasville Sam's Club which is 149 miles. 0 t0 150 miles pays $75. A good $125 load would be Macon Sam's Club at 156 miles. A bad $125 load would be Ashville, NC Sam's Club at 374 miles. 151 to 378 mile load pay flat $125. Drivers making 700 to 800 may drive up to 1800 miles while a pet making 1200 to 1500 may drive less than 1500 miles. Mileage 379 and over pays .33 per mile.

This is second hand information from an angry driver who has been fired but it explains the disparity in pay that occurs on this account. I left this account because of the hostile work environment that was shown by the management with the message that I was not welcome there.

Vote for Teamsters when the time comes!
Gordon April 14, 2009
Awful experience
Any driver who attended a Swift Academy and terminated from 2004-2007, if you had a balance on your loan, you know all your earnings were withheld and applied to your loan balance. Every penny was kept despite minimum wage laws. Well you are entitled to get that back. The key is you have to call and request it they will not do it voluntary. Same thing with drivers that overpaid on their student loan accounts. If you overpaid they will reimburse you but you have to call in. Swift has hundreds of accounts in which drivers made over payments on and instead of issuing refunds they are waiting for drivers to contact them. if you attended Academy in 2003, they have no physical signed contracts they were all lost. I worked for Swift and have lots of info should anyone need it. Also they can not take away your CDL license even though contract state that. Swift is putting students through school knowing they can not put them on a truck and now you have just entered into a contract in which you owe $3900 and can not repay because Swift is not hiring and no other company will hire you with no experience. They would approve students to go to academy and get them to sign contract and then say they are not hireable due to unspecified reasons...They just did shady stuff to their drivers.
Moisey February 2, 2009
Terrible experience
[For all those company people, i.e. Current Drivers, little girls in the office or anyone else currently employed by Swift You may post as many rebuttals, explanations or statements of disagreement as you like, however I will not respond further to anyone from Swift. ALL relevant facts are stated herein]

This correspondence is written by a past employee in an effort to solicit participants to determine feasibility of a possible class action lawsuit against Swift Transportation for violation of Federal Labor Laws and/or the FLSA.

Lets start with Swift Driving School: A prospective Driver enrolls in the School, fills out all the paperwork, continues through School and graduates, is assigned a mentor then graduates and is assigned his/her own truck.

Part of the required paperwork to be signed prior to starting School is a Tuition Reimbursement Agreement to be payroll deducted -- {paraphrased clause} In the event the Driver's employment ends, Swift may withhold the employees last payroll check to be applied toward any remaining unpaid balance due on Tuition.

(A)Swift policy states that Drivers who are on duty, not driving will receive breakdown pay and/or reimbursements for overnight motel bills, or both.

(B)Federal Law states: a Driver is on duty, not driving, waiting on a dispatch during a 7 day period, the Driver drives a total of 800 miles for a week @ .34 per mile = $272.00. On duty time = 56 hrs. Average hourly rate = $4.85 per hr. The Driver must be paid equivalent to $5.85 per hr. Federal Minimum Wage.

(C)Federal Law requires ALL Swift Drivers who are on duty between Monday thru Sunday of ANY week, to average $5.85 per hour for all on duty hours, it DOES NOT matter how many miles are driven. (this includes time waiting on a load or any other on duty time)

(D)Example: After your home time ends (on Sunday) and you receive your first dispatch to begin your next 14 day work period (on Monday), your payroll check for week 1 should not be less than $409.50 and, your payroll check for week 2 should not be less than $409.50, it does not matter how many miles are driven.

(E)You are a past employee Driver and have received phone calls or a correspondence from Collect America Commercial Services, Inc. 16011 College Blvd. Suite 101, Lenexa, KS 66219 regarding a debt owed for Swift Driving School and you did not receive your last payroll check or your last payroll check did not include pay for which you submitted BOLs or receipts.

Once a Driver's employment ends with Swift, the unpaid tuition balance is turned over for collection. The Driver's last check is withheld by Swift. The amount of unpaid wages and any other money owed to the Driver IS NOT deducted from the outstanding tuition balance that Swift attempts to collect. Federal Law requires ALL earned wages to be paid.

Current and past employee's who are interested in the possibility of recovering back pay and wages due, please respond to this complaint. Current employees please do not disrupt the work place or solicit participants on company time or on Swift premises.

Respondent's, please understand we will need 10-15 willing participants who will be directed to a website for screening at a later date. This will prevent company management from posing as a participant or interfering with the effort. The website and additional information will be posted here, please check back every week or two for the next several months.
Ron January 30, 2009
Terrible employee
I am one of many who have been advised to retake all my tests to keep my CDL. I have obtained an attorney and are looking for as many individuals to pursue a class action suit against Swift. There will be no fees. I have information of who to contact. It would be greatly appreciated for the word to be spread out in order for all those who have been affected by this to get justice. I would like to hear from as many individuals who are interested in pursuing this to the end. Note there will only be one individual who will be the main plaintiff to stand for all those who agree to sign up for legal action to be taken. Get the word out so we all don't get screwed because of the fraud that was committed by Swift. My email address is [email protected]. Let us all stand as one cause after all we are Americans with rights and not scum to be walked on!!! Take charge and take pride in yourselfs for I do and I will not be taken granted.
Jordan January 28, 2009
Bad experience
I enrolled and finished schooling at Swift Transportation's driving academy in Millington, TN in spring of 2006 to receive my Commercial Driver's License. I came home to Michigan and transferred my CDL. I drove for Swift for over a year and then left due to personal reasons.

01/21/09:
I received a letter from the Michigan Secretary of State stating: 'The State of Tennessee has provided us with information that the knowledge and driving skills tests provided in Tennessee to obtain a commercial driver's license (CDL) were not given in accordance with the Rules of the Tennessee Department of Safety, nor Federal Regulation 49 CFR 383. Unfortunately, this means you must be retested in Michigan in order to maintain your CDL.'

Upon receipt of this letter, I no longer work for Swift or any other trucking company. In talking to the State of Michigan I was told that to maintain my CDL I would have to pay for the retesting fees, and find/rent a tractor trailer to take the test in. At present I have no access to a semi and have not been behind the wheel of one for about 18 months--I had left the industry with the hopes of returning in the future, and plans to take some kind of refresher class upon choosing to do so. The date given by the Michigan Secretary of State does not give me enough time to sign up for a refresher course to prepare myself, nor to gather the funds necessary for retesting and truck rental. I do not have the money to do this. They offered me an extension, but I do not expect to have the money or access to a rig at any time in the near future. In the letter I received it also states that failure to act by the date provided will result in an automatic license downgrade to a non-CDL license.

At some point I had planned on returning to trucking. Now instead of taking a refresher course to return, I will have to start all over with full schooling to obtain a CDL.

This is a travesty to all of the Millington Academy graduates between 2005-2008. We paid $3900 in good faith that we were given a legitimate CDL. We trusted the employees of the school when they told us things were being done legally. Many of us drove trucks and other commercial vehicles for several years, not knowing that our CDL was in jeopardy... we had no warning that this could happen until our states notified us with very limited time to act.

Considering that many thousands of people paid a great deal of money for a service that was not rendered, something needs to be done. Legal action should be taken to rectify the damage done to these CDL holders. According to the Michigan CDL Help Desk the school was at fault.
Johnson January 23, 2009
Fraud and cheating
The one thing I want to put on here for someone who may be thinking of going to swifts training program is make sure you have financial backup. My husband is currently employed with swift I will not bad mouth them because we did research and knew what to expect, but after one layoff and another company just up and shutting their doors one morning we felt this was the best way for my husband to change his class B license to a class A and get driving experience. Honestly the experience has been what we expected and had seen reported the good and the bad, EXCEPT the amount of time invested I don't think has been stressed enough. My husband spoke to the recruiter 4/7/08 got everything needed to begin training but all classes were full until 5/14 ok can deal with that had a little saving and my job to tide us over during the waiting time and the training which we knew was unpaid, once completing the classroom/range training it was 1 week before he could get into orientation and he thought get assigned a mentor, well it was another week after orientation before he got assigned with a mentor because 'they were short mentors and the needed to get the out of town students out first' so my husband and 2 other local men where last on the list because swift didn't have to pay hotel expenses for them. He finally got his mentor a great guy that taught my husband a lot and really did care about his training not doubling his income by pushing his students. No, the pay while out with the mentor is not great, but again we knew what to expect beforehand and figured any pay is better then no pay when your unemployed. Now to the point I want to stress to anyone thinking of doing this. KNOW you have about 2-3 more months of savings or incoming income for AFTER finishing with the mentor. It was 6 weeks to the day after returning with his mentor that swift had an available truck for him and his partner since he opted to be a team driver. He has now been out on the road for 2 weeks, and so far swift has been great in keeping them in loads and very little down time, EXCEPT even though he is now on the east coast and part of a team it was little 400-500 mile trips that got them there, so they only ended up with about 1000 for this upcoming paycheck which after taxes and the advance he took we will get $13.13 deposited for our bills here at home. Looking on the employee website for his pending trips pay next week doesn't look much different. IF I CAN STRESS NOTHING MORE THEN THIS HAVE FINANCIAL BACKUP!! We did for a few months but not the 5 that today marks from the time my husband first talked to the recruiter. We thought we were realistic and knew he would not be getting $800 a week but thought to start may at least be comparable to the pay he got while out with the mentor. And we are not greedy whiney people, but in trying to better our life's and avoid working for anymore company's that cant withstand todays economy and gas prices we felt this was the best choice for us. I just wish we would have known we were looking at about 6 months before he got a paycheck that could just get groceries much less help my income catch up the bills we are now behind on. Again not badmouthing swift after researching I don't think any company that you have to attend their training is any different, and my husband has had great trainers, mentor and DM it just wasn't stressed enough that you could be looking at 6 months before getting any type of paycheck, I feel bad that after 2 weeks out on the road away from his family to help support his family, that in his words his paycheck 'wont even buy you guys a pizza'.

Have backup or no bills to worry about if you are going to go this route!! you will probably have your training loan paid off sooner then you will get a paycheck that helps with bills.

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