I ‘Kuljit Singh Bhatia’ purchased Swift VDi [Registration no.-DL7CH 7508, Model no.-RS413, Chassis no.- 466600, Engine no.- 1282063] on September, 09, 2009, from Bagga Link Motors Ltd., Patparganj Industrial Area, Delhi.

I want to draw your attention towards my problem regarding the vehicle which is going unattended inspite of complaints made by me in three services done till date. The vehicle has some manufacturing defect as from the very beginning (within a week of purchase), the left front side is making some kind of noise while driving. This complaint was filed by me in each of the three services but was neither attended nor included in the bill of service. The details of services done till date are as follows:

1st service:
date: september, 26, 2009
job card no.: JC09012564
service from: Bagga Link Motors Ltd., Patparganj Industrial Area

2nd service:
date: december, 26, 2009
job card no.: JC09018974
service from: Bagga Link Motors Ltd., Patparganj Industrial Area


3rd service:
date: april, 02, 2010
job card no.: JC10000073
service from: Bagga Link Motors Ltd., Patparganj Industrial Area

After this unsatisfactory service from Bagga Link Motors Ltd. (Patparganj Industrial Area), we approached Motorcraft, a well-known service centre for Maruti vehicles. They solved the problem but the noise vanished just for two days and then started again. Details of the above mentioned service are:

date: may, 19, 2010
job card no.: JC10001695
service from: Motorcraft Sales Private Ltd.(Vaishali, near Dabur)


I request you to kindly consider my complaint and provide me with an everlasting solution to this problem. An early reply and consideration is expected.

Hi,

I'm using Maruti Swift VDI from Feb 2007, purchased at Abharan Motors Udupi. From day one I am facing RPM acceleration problem, becuase of that I can't even control the vehicle properly while driving in City Limits.

I have given the complaint numerous times, but in vain.

This is my 10th vehicle which i'm using it now. I have never faced this kind of problem in any of the vehicles I have used till now.

Kindly look into the matter ASAP.

I'm happy with the vehicle other than this major problem. that is why i am still retaining this vehicle. I want to continue my relationship with maruthi vehicles thats why i'm asking you to look into the matter.

With reagrds,

Francis D'Leema
(Advocate Udupi)
Mob: +91 98452 49379