Swiftcover Insurance

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Category: Services

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United States

Swiftcover Insurance Reviews

Ercone May 18, 2011
This has caused so much headache for me and i am very unhappy with the quality of service i am getting from them
I have been emailing this company soo many times that i have lost count, it has been so many months and my claim has not benn settled yet i have contact the company varies times about my excess refund as i was not at fault and all the reply i get is we are looking in to it, when i gave my car in for repairs to their repairer, it took them over 4 months to repair my car and after i got my car back they did not repair all of the damages coursed to the car i had to pay for these damages after again. when i contacted them about what is going on with the claim they replied to me saying once i give my car in for repair they will get the costs from the third party and this is 2 months after i got my car back! i had to make the phone calls to my insurance company many times to find out what was going on and when they said they called the repairer to get the costs, the repairer kept on replying that there busy and will call them back, so i went to the garage and asked them if the insurance company has contacted them regarding my claim and the invoice for the repair, the garage replied to me by said "we did not get any correspondence from your insurance company regarding your claim". i am very unhappy with the manor in which they are dealing with my claim and it feels like i have been paying them my insurance premium every month for no reason as they did not provide me with the service i am paying for, this has caused so much headache for me and i am very unhappy with the quality of service i am getting from them! i want a refund!
Morriss October 22, 2009
Awful, awful, awful
In january 2006, as I entered a roundabout & continued around in the correct lane, with the indicator flashing, a lorry on my inside proceeded to cut across into my lane & slice the front off my car. I was in such a state of shock! I could not believe it! The lorry continued on its journey, until the driver saw me in his rear view mirror flashing my lights. At this point, he pulled over & proceeded to give me his very brief details & drove away as fast as he could, leaving me stranded far from home. My car, a total right off!

I contacted swift insurance & explained what had happened. They advised me, that as nobody stopped to help, I could not make a claim, as there were no witnesses. I took pictures of the extensive damage to my vehicle, as evidence & pictures of the truck, that had no damage at all. To my surprise, absurdly, the truck driver claimed through his insurer, that I had driven into the back of his truck! & that he 'was carrying out a defensive driving manouvere'. His insurers sent a letter to my home address, warning me that if I make a claim, then they will counter claim & I will be liable for the truck drivers loss of earnings!

How can this be? I am completely side swiped by a truck on a busy roundabout in broad day light & I cannot bring the truck driver to account, as I will be pursued for his loss of earnings? There was no damage to the truck. My car sustained massive damage to the left side, where the truck tore across it & virtually ripped off the front bumper! & I cannot do anything about it?

Are you kidding me swift insurance! Has anyone else been shafted by swift insurance? I was shafted twice. Once by the lorry driver & again by swift insurance, who offered me no help whatsoever! To this day I still cannot believe it.
Vel April 26, 2009
Terrible experience
In January 2006, as I entered a roundabout & continued around in the correct lane, with the indicator flashing, a lorry on my inside proceeded to cut across into my lane & slice the front off my car. I was in such a state of shock! I could not believe it! The lorry continued on its journey, until the driver saw me in his rear view mirror flashing my lights. At this point, he pulled over & proceeded to give me his very brief details & drove away as fast as he could, leaving me stranded far from home. My car, a total right off!

I contacted swift insurance & explained what had happened. They advised me, that as nobody stopped to help, I could not make a claim, as there were no witnesses. I took pictures of the extensive damage to my vehicle, as evidence & pictures of the truck, that had no damage at all. To my surprise, absurdly, the truck driver claimed through his insurer, that I had driven into the back of his truck! & that he 'was carrying out a defensive driving manouvere'. His insurers sent a letter to my home address, warning me that if I make a claim, then they will counter claim & I will be liable for the truck drivers loss of earnings!

How can this be? I am completely side swiped by a truck on a busy roundabout in broad day light & I cannot bring the truck driver to account, as I will be pursued for his loss of earnings? There was no damage to the truck. My car sustained massive damage to the left side, where the truck tore across it & virtually ripped off the front bumper! & I cannot do anything about it?

Are you kidding me swift insurance! Has anyone else been shafted by swift insurance? I was shafted twice. Once by the lorry driver & again by swift insurance, who offered me no help whatsoever! To this day I still cannot believe it.

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