Swipe Auctions
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Category: Websites
Contact Information Plano, Texas, United States
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Swipe Auctions Reviews
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catherine bigger
October 21, 2010
my refund of 159.00
i have contacted you people over and over for over a month about my refund of 159.00 you said i would get it. i cant believe all of the people who are having the same problem. and also take seniors money like you did me. i bieve this is a scam until you prove to me differently. i will still stay on this. my name is catherine bigger. screen name [email protected]
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Delma Fuentes
October 21, 2010
charged my account after I cancelled
I went into the site, this is very dangerous before you know it you are being charged $159 without realizing what is happening. They took over 1 month to refund, and then continue to charge auto charges???? they refuse to refund even though account is cancelled, this is illegal, please so something about them!!!
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daehnodrog
October 19, 2010
refund
Browsing net found swipe auctions and filled in the application only to receive an email telling me I was being charge a fee! Immediately tried to discuss on line apparently the charge is obvious everywhere! Filled in a refund form and sent it off. Three weeks later again to the support line only to be told my refund was reject 'no order number' requested order number - number supplied. checked emails the number supplied is NOT the number on the original email. The site may be legitimate but gives all the appearances of being a scam.
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advice13
October 14, 2010
Unauthorized Charges
We are continuing our research on swipeauctions and the Jesse Willms connection. It seems there is a pattern of people complaining about unauthorized charges from a variety of Jesse Willm's companies. If you look at his other companies like Just Think Media and JDW Media, you will see credit card charges concerns across the board. It was done with teeth whitners (Dazzle Smile), colon cleansers, ACAI Berries.
If you get directed via POP UP to a "Flash News Story" offering colon cleansers, acai berries, teeth whitners, swipe auctions, be advised to be very careful.
More information on Willms and his list of companies are located at:
http://jessewillmsethics.blogspot.com/
It will give you the info you need to know. Why not do your homework instead of complaining about unauthorized credit card charges?
Jesse's Photo came from W5. Look at that too:
http://edmonton.ctv.ca/servlet/an/local/CTVNews/20100320/EDM_w5investigation_100320/20100320/?hub=EdmontonHome
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catherine bigger
October 12, 2010
my refund
i have been waiting a least a month for them to credit my account. i never used there bussiness. right after i was on there site i gave them my info without knowing they were taking my money right now without telling me. they said refund guarenteed.
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fphelp
October 7, 2010
poor customer service/ business practices
Has anyone ever got a refund for the $159 from Swipe Auction
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tractorgram
October 6, 2010
charge
I was just charged 159.99 for this auction site. It did not say anything about this charge before i was going to join. I called my credit card company to tell them not to put this on my card. I want this taken off as of right now. I refuse to pay this fee that i was not told about before i joined. If i have to i will call the Ohio fraud if this is not aken off.
I'm sorry about this, but the site should tell about this charge so people know ahead of time. I just can't pay this amount. Please to not tell me there is no refunds, because it will not get paid.
Jean Thielen
[email protected]
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Ray Conn
October 6, 2010
Stole my money
While on facebook, I saw a Google advert for Swipe Auction. I decided to take a look. Interested, to find out more I had to register. I looked at form and at no time saw anything about charges. Like ebay, before you can bid, you have to open an account. Again I checked and no charges. After submit. "Congratulations! I just gave them $159. Disgusted, I looked to complain. I found the one-to-one chat and eventually a two way typing conversation took place. I was told that I should have read the disclaimer before clicking submit. I wrote that I did. Shortly a form appeared on the screan clearly showing "If you press submit, you will be charged $159. I wrote back that that was not the same form...end of discussion.
I then tried to re-register and carefully checked everything. I used a made up name and bank details and got to submit. Then I stopped and checked. Still no mention of the $159 .
This was a brand new bank account I had opened with $100 to work on ebay. I rushed down to my bank and found I was overdrawn and in trouble. It was only because I brought the proof with me that I was able to get away without a fine.
I was able to downlaod a return form for my money. On the refund form it clearly states that you will not get a refund unless they can be sure it is you. They want a photocopy of any goverment issued ID that matches the attached information. They say this is required by their bank to prevent fraud. (what a joke).
This outfit will start up again when you you stop this one. If the B*****ds were in JAIL. maybe not. They are going to hurt a lot of families worldwide. With Christmas on the way and a recession to deal with I think the Canadian and USA government should step in and deal with these animals.
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dparrish1
October 5, 2010
Billed me without my consent!
I signed up to what I thought was an auction site, similar to others I have used like, bidz.com and ebay.com. I entered my credit info because I thought it would be used when and if I made bids on their auctions. Oh no, they charged me $159 just to join their site. I tried talking to someone on live chat to tell them I was mislead and I kept getting automated messages. I dont think I was talking to a live person! They referred me to a site that wants me to print, sign and mail in a refund request. I did not have to do this to authorize you to charge my account, why should I have to do this to get my money back?
Whats worse, I have done some research on this company. It appears that the same person who was behind the acaiberry diet scam and numorous other shopping scams that continuously bill customers for products they dont get and/or dont want, may be behind the Swipe Auction site!
Beware people! Look up Swipe Auction (previous name : Swipe Bid) scam online. Also look up Jesse Willm.
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blondpolack
September 30, 2010
collecting money without proper authorization
Wish I had been smart enough to do a check on Scambids before i signed up (as i usually do) but I also got sucked into their web.
Saw an ad on Facebook for great prices on electronics .
Like others i thought i was registering to bid ( I use ebay all the time and even love it more now !)
I did not realize until too late that I was charge a registration fee.
On their site they show a sample of the registration process, well what is a flag there was not flagged on my registering. They need a 2nd screen for confirmation just like all other trusted sites. I alway check for the trusted site lock symbol before inputing credit details, Swipeauctions is backed by Truste's privacy seal.
As this was recommended by facebook and having the truste's seal I thought i was safe, noooo
I took my chances and thought for my stupidity maybe just maybe I might luck out and win an auction and get my money back in savings. no such luck
But what really got me...
As I was bidding at the same time i was bidding a popup screen comes up which I thought was my bidding process and clicked... oops OMG I just purchased $500 worth of bids (once again no confirmation of your purchase) Ok my stupidity for falling for this once, but twice no way.
Immediately I got onto live chat support and told them this was a tragic error and so wrong how it is processed. They need a confirmation screen on all charges being processed.
They're respond sorry u made purchase we cannot refund...
I told my chat girl i would be reporting this to Visa, the bbb and anywhere else I could. Their tone then changed and they did agree to credit me back my purchase.
The bids are gone from my account but it would be 7 days before my card is credited back
(later told 2 days) mmmmm suspicious now
I will keep an hourly watch on my charges to visa to ensure no more charges and that the refund is processed
After this I wanted my account cancelled and to be deleted off their records. You cannot easily cancel your subscription you have to contact them (another warning flag)
here is my chat on that.
Nichole: Please wait while I check your order details in our system.
Nichole: Ok, How may I assist you?
you: i am not happy with the glitch I had this morning on a purchase That was resolved and I am to be getting a credit back to my credit card but because of that happening I am reluctant to continue using this site and wish my account to be cancelled and credit card info especially removed from your records.
you: i can not find on your site how to delete my account information
Nichole: In order to further assist you, could I please have you CLICK HERE, to confirm that this is the checkout page you completed your registration from. This link will take you to the Original SignUp Page where you will see that the price of SwipeAuction Access is mentioned in several locations. Upon reviewing, are you able to locate where the $159.00 price is disclosed above the shipping form?
Nichole: I can certainly help you with your cancellation request, but first I would like to point out the benefits you received with the Swipe Auctions Lifetime Access.
1. 300 Bids deposited to your account immediately upon registration.
2. Our Guarantee to replenish those bids if you do not win an Auction.
3. Our 100% Money Back Guarantee
4. Promotional offer of 5, 000 bids for only $249.00 (5 cents a bid).
All of this, for only a one time charge of $159.00 which was processed upon your registration.
Would you like to re-consider the cancellation and check out the great items up for auction instead?
you: I have seen all that and am not disputing the original $159 sign up fee although I would like too When I signed up the warning WAS NOT THERE on screen I thought I was filing in that information should I win an auction it was ready to process I do not agree with your practice that a confirmation screen before your purchase is not shown as most all other sites.
Nichole: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumer’s responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with this simple refund form for you to complete as it is required by our bank in order for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today?
you: i tried the auction from my original sign up and no i do not wish to continue I am already getting the refund on the bid pack i will fill out this form and send it in to get the refund on the sign up thank you for that. please confirm the refund on the bid pack has been processed as earlier discussed with pamela
Nichole: Yes, we have already processed the refund of $495.00 at our end. Normally all refunds take place within 1-2 days. But in few cases it may take some more time.
you: thank you will my account be deleted and my credit card not kept on file with no further charges
Nichole: The time you will receive the refund of the membership charge, your information will be automatically deleted from our database.
you: thank you
Nichole: Is there anything further I can assist you with today?
you: no thank you. you have assisted me with my concerns
nichole: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
nichole: Please feel free to come back for any further assistance.
So now I am proceeding with filing the form to get my membership fee returned to me, but why now do they need my signiture when they didn't on my 1st complaint
Iwill give them the thumbs up on my chat support and issues being resolved (just hope I do actually see the credit processed)
Only time will tell if they do come thru and are true to their satisfaction guarntee. I will keep you posted on my refund and if any further complaints against this company
I have proceeded on complaints with
#1 Visa (they called me on a fraud alert within the hour of $500 being charged while I was investigating further into getting a refund out of swipeautions)
#2. Truste's website for standing behind such a business
#3. Facebook - for allowing such a company to ads thru their site
I am processing complaints with
#1 BBB
#2 CRA
#3 Service Alta
and considering Internet Crime Complaint with the FBI also
I have found that Visa can fine a company for practice such as this, and after 2% of total sales being chargebacked they can pull the merchants account.
Anyone who falls victim to Swipe or any of their affiliates MUST report to Visa we need this website shutdown
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