This past December, ordered a Swiss Legend-brand chronograph from online retailer, World of Watches.
I received it and noticed it did NOT function as a typical chronograph/stop-watch does: push the "A"
button to start and stop and the "B" button to re-set. Then again, the 1/10th's second dial is NOT part of the stop-watch function! Huh? That's one of the reasons for getting a chronograph: it times things to the
FRACTION of a second. Any ordinary watch will work if you just want to time things in whole seconds,
minutes and hours.
I returned the watch to WoW at my expense, stated my concerns, and they sent the same watch back to
me with a note stating, "1/10 sec. subdial does not run consistantly while chronograph is in use". And
in online conversation with a WoW CSR, I was told that's how it's SUPPOSED to work (or not work, to be more accurate).
And I was told I can return it for purchase price credit and a refund, BUT NOT THE SHIPPING. Even though it does not function like a traditional stop-watch! (Guess I was somehow supposed to know this
up-front before I ever bought it.)
Then again, good luck trying to contact Swiss Legend. Their website does not open-up fully (just a big
red rectangle that never fully-deploys), so you can't e-mail them. They don't answer their 800# when
you use the "customer service option". And I have twiced FAXED them with no response whatsoever.
So, I'm not even sure Swiss Legend is actually in business any longer. (Never mind that their 5-year
warranty excludes just about every component of the watch itself. Seems like a violation of the basic
"warranty of performance" that virtually every product in this country is sold with.)
So, even though "Swiss" is in their name, I am certainly not "neutral" in the animosity I feel towards
this watch-maker and their distributor, or more like it, their PIMP!
Do yourself a favor, and shop elsewhere.