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Glask
June 16, 2011
They do not honor their 'Terms and Conditions'
They do not honor their 'Terms and Conditions' and are showing themselves to be no better than thieves and liars. I ordered four items from them which should have been delivered within 3-6 days, they in fact arrived after 20 days from China. I decided which item I preferred and asked to return three for refund as stated in their Terms and Conditions. Once returned they advised me that the refund would be issued within 24 hours, that was 7 days ago, they now have the goods back and have repeatedly promised my refund but it never arrives!
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Demenien
June 13, 2011
They're not going to steal your money, but you're not certainly going to feel like you have £200 - £300 worth of watch either
Delivery times are an absolute joke, and their factory and distribution location is somewhere in the Phillipines (though my first watch was sent from Russia via China), NOT UK based as they specify. The only UK based bit is where you send the watches when returning them, and that's most likely a bedsit in Oxford.
I had to send my TAG watch back (twice) as it was so badly finished it actually sliced into the back of my wrist. They assured me this would be sorted with the second watch, but it was exactly the same. This process took over two months, and I had to pay return postage for both watches.
My recommendation through direct experience with them is to avoid these guys like they were a rabid drunken tramp, lurching towards you holding a rusty syringe. In short. Stay the hell away. They're not going to steal your money, but you're not certainly going to feel like you have £200 - £300 worth of watch either. I saved my refund and bought a top of the range Casio Edifice instead, which is so so much better quality, comes in a nice box, and I can take it back to anywhere that stocks that brand if it goes wrong. Plus, I don't feel like a fake when wearing it.
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