I went online to order and did not complete the final page for payment or finalize order. Their own add says that you pay 2 payments of 19.99 with 14.99 p/h per sweeper shiped. My total for shipping should have been (rounded off) 30.00, instead they tried to charge me 67.98. And to boot, I received and email in 1 minute that they would charge my CC. I did not even complete the info. I had to call back 4 times to only hear, "Oh its to late now we have shipped." I told them I was refusing the shipment and they said that would be fine and I would see a credit on my card. We will see. How can they charge you if you do not complete the form??????

My complaint is that the plastic glides on the bottom of the Swivel Sweeper has badly marred the finish on our hickory floor! It will not even buff out!

Another problem is, after ordering from their toll free number, they misspelled my last name, which really came in handy. It identified them as the people that sold my information to to advertisers. We have been flooded with junk mail and phone calls all asking for Mr. Olsef, which was the misspelled name (Olsen) on my order.

Also, I was told the final charge for the sweeper with shipping was $14.95 less than I was actually charged. They led me to believe the shipping and handling was $14.95 for both units. I was actually charged twice that amount. I don't recommend purchasing anything from this company.