|
April 21, 2008
charged bank account
Ordered trial offer of colon cleanser from this company. Received trial offer took a couple of the pills, but pills did not work. The trial bottle read "Colon Cure", no address, but with phone number 801-208-7485. Friday noticed on-line checking account had been charged $89.31, Pardym/Green Tea 1000, with telephone number 801-208-7485.
Tried to call number Friday, but answering machine said would not be opened until Monday. Called Monday and was placed on hold for at least 20 minutes then spoke to a male called Jason. He looked up my name and address and said I had received a trial offer for the colon cleanser and did not cancel the order to be billed monthly for $89.31. When I told him I did not want another order he said I had already been charged and too bad.
I asked to speak to his supervisor . When the male supervisor answered he was asked what company this was (no company name was given when answering phone). He reported it was SWM Nubodi. I went through the whole senario again (about not wanting any more colon cleanser) and that if already mailed I would send it back. The supervisor said it could not be sent back, but he would cancel further monthly shipments and charges. I asked to speak to someone higher than him and he said there was no one else and there was not another number for me to call.
Since then I have been informed another person, who cancelled their order has been charged for 3 straight months after being told it was cancelled. I do not know what to do to get my money back and prevent further charges.
I do wish to stop this SCAM before anyone else gets taken advantage of...The 801 area code is for Utah.
|