Symantec Norton Internet Security

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Symantec Norton Internet Security Reviews

Arnout June 15, 2010
charged without notice
Yet again I have been charged for a service I have not used for three years. Last year in April I was billed automatically on my credit card for an annual renewal fee which i did not authroise or consent to. I have just noticed Nortons have charged me again!

I certainly have not renewed any online facility for this nor agreed to being charged without my consent. I insist on two years refunds now I know how underhanded this billing system is.
[email protected]
natures February 26, 2009
Unauthorized Charges
This morning I renewed my annual Norton Internet Protection service. The cost to renew is $49.99

15 minutes after renewing, I logged into my online banking & in the pending charges were 3 separate charges from Norton!

Two fees for $49.99
One fee for $59.99

That's $157.97 dollars.
That's $109.98 more than verbally discussed.

The person that helped me was Pavankumar Munnalal Shrivastav from Symantec Support.

I spent over an hour with someone on the phone that could not correct the situation before being transferred to his supervisor that offered the same rhetoric nonsense.

A+ on your customer service mate!
Now refund the money from the unauthorized charges!
January 24, 2007
Rebate scam!
For the second year in a row I bought Norton Internet Security and sent in the two rebates, both for $30. I received one rebate with no problem but as the year before received a post card stating that I had not sent all the information and was late in submitting. Knowing I meticulously followed detail in submitting the rebate, I wrote and asked them to send a copy of my envelope with mailing date and its contents. Of course I never heard from them again and feel that two times is a sure indication that (1) we are being scammed and (2) not to use them again. Maybe it is time to call the State Service Commission.

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