I guess this is common complaint. You are warned repeatedly by Norton every time you log on that your coverage is going to expire, however you have already agreed with them on an automatic renewal. When you renew on-line, you give them your card # and they charge you, then a couple of days later, when it really expires, they charge you again.The CC company will reverse the charge, but I don't know why Norton ( SYMANTIC)doesn't fix this. The charge aoppears as DRY SYMANTIC