After 25 years of supporting HP products, we're throwing in the towel. One of many examples of their downhill slide is their HP 2840 all-in-one printer. It's an absolute engineering nightmare on steroids. The network integration is so unprofessional that we've lost man-months configuring and re-configuring every time our clients turn off these POSs.
HP support is NON-EXISTENT! We have been swapping out all the HP manufactured equipment for equipment that actually works and has support behind it. Although HP has cost us a considerable amount of money in swap-outs, we have had considerably less aggravation. By the end of the month, we will have all HP equipment purged from our customer base. Good riddens!!