I have done everything that was required to sign up for 2 free airline tickets when you sign up for the my faves contract. I am scheduled to fly on Feb 13, 2009. I haven't even been called yet. I have been calling T-mobile and TLC Marketing since before August 2008. They say my account has open task since August but nobody bothers to call, they just ignore you. I have never in my life seen such bad customer service and false advertising as T-mobile. If I don't get my tickets, I am prepared to file a class action suit based on this scam. This year we signed up again for another 2 yr contract and was giving a buy one ticket get one free airline ticket, and if you read about this process the tickets for one are prices higher than any airline out there. What is T- Mobile thinking, this is no way to keep loyal customers or to get new ones! I will cancel my phone service and go somewhere else.