We have had the Cameo Digital Photo Frame for about a month now. At first all the features worked perfect. But now we can only send pictures via the MMS service from cellphones. The feature allowing people to send pictures to us from an their email account is not being received by the Cameo Frame any longer. I've been waiting for a response promised from T-mobile but none has come yet. This is day 4 with no response from their customer support email. There is no support online that I could find. Seems to be a glitch in their service system.