T-Mobile Wireless

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Category: Services

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United States

T-Mobile Wireless Reviews

psdebbie June 3, 2011

Poor customer service

Just wanted people to know i have been with t-mobile six years automatic pay out of my account without fail, they made a mistake on my billing and refused to correct. why no idea, i could not believe are they so desperate for money they want to screw their own customers. cancelled and went with another service. also so many dropped call cannot even count should of changed alot sooner. hopeful the new service is much better!

Amehme June 28, 2010

Stay far away from them

Had service for 5 years. Trying to get a decent cell phone with renewed contract. Current phone was stolen. Was offered a phone with no memory and couldn't even redail a number. it was worse than the starting ohone. Wanted to change plans but not allowed to unless i pay extortion charge of 35.00 per line for all 5 phone.

When asked to speak with a supervisor, he said well its not our fault phone was stolen. My question to him was what can he do to keep me as a customer. the answer, nothing. the computer says I can not take care of a customer.