I have noticed lately that the resturant itself looks horrible. Tables have food and trash on them. Floors are dirty and have spills. There is never enough employees to keep up with the amount of customers.
The past two times I have been in the store, there is the same empolyee that seems to have a phone to her ear the entire time you are in line...A few days ago I went after work to pick something up about 7pm, there was only 4 employees ...The lines inside and out were sooooo long, we went somewhere else...I have never in my life seen such poor service. They need to get someone in this place that can make a big change. I would like to see some improvement.