Taco Bell
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1 stars | | (174) |
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Category: Lifestyle
Contact Information Navy Rd, Millington, Tennessee, United States
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Taco Bell Reviews
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MPB
February 7, 2009
wrong order
Every single time I go to Taco Bell and order a bean burrito with no onions, it comes with no onions and NO SAUCE. (Do you know how BLAH a burrito with no sauce is?) I have emailed Taco Bell corp., called local mgr., gone in person & talked to mgr. (they are always changing mgrs.) I have yet to get any satisfaction from anyone. Now I have to make an idiot out of myself and explain this story every time I go to the drive thru, if I want my burrito with sauce and no onions. (even have to explain not to overdue the sauce when leaving out the onions - they get so, so confused. They're idiots!!!) Extremely frustrated, PB
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Max Power
February 5, 2009
Food poisoning
I ate food from taco bell and the next day I became sick. I looked up my symptoms online and found that it may be mild salmonella poisoning. I did not see a doctor or have this professionally diagnosed. I complained to the taco bell company through their website and now on the third day of still being sick, I still have not received word from taco bell that they are at least looking into it. I don't know who's attention to bring this to. I would hope they are at least taking precautions by looking into their product but again I have had no response from them. I ordered a 7 layer burrito; ingredients are tortilla, rice, beans, lettuce, tomato, 3 cheese blend, reduced fat sour cream, and guacamole. I also had a burrito supreme; ingredients include tortilla, ground beef, beans, red sauce, lettuce, cheddar cheese, onions, tomato, and reduced fat sour cream.
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Oliver
January 16, 2009
Melted plastic in burrito
On Nov.29th I had dinner from Taco Bell. Not only did I not receive my receipt due to incompitence, I also got a dirty little suprise in my bean burrito. Melted plastic, it looks like a peice of twisty-tie melted by heat!! I contacted the Taco Bell immediatly. They didn't seem to care that I got PLASTIC/METAL in my burrito. The district manager was supposidly to be made aware of this, and yet she has not contacted me.I am mad because nobody is doing anything about it!! What if my child had got that burrito instead of me? I still have the EVIDENCE!
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dka
January 11, 2009
SERVICE
WE WERE IN THE DRIVE THRU FOR OVER 30 MINUTES WITH ONLY 5 CARS AHEAD OF US. WHEN WE CAME UP TO TEH SPEAKER MY SISTER ORDERED AND THE GIRL TAKING THE ORDER AFTER 4 TIMES TELLING HER WHAT WE WANTED STILL HAD THE OUR ORDER INCORRECT. THEN ANOTHER GIRL CAME ON HTE SPEAKER AND RED BACK THE INCORRECT ORDER AGAIN. SO I SAID JUST FORGET IT AND JUST GIVE ME THIS. WHEN WE FINALLY GOT TO THE WINDOW OUR TOTAL ON THE READER BESIDE THE WINDOW SAID 10.888 SHE TOLD US IT WAS 12. AND SOME CHANGE. SO WE ASK HER TO READ OUR ORDER BACK TO US AGAIN IT WAS INCORRECT. AFTER WE CANGED IT AGAIN SHE GAVE US A NOTHER TOTAL. AFTER WE PAID HER WE ASK FO RTHE RECIEPT . IT SAID A DIFFERET TOTAL THAT WE PAID AND IT STILL HAD THE INCORRECT ON IT. WE ASK FOR A RECIEPT FO RWHAT WE WERE CHARGED FO RAND SHE SAID THAT SHE COULD NOT GIVES US ONE WHERE IT HAD ALREADY WENT THRU HER REGISTER. NOW THIS I DON`T UNDERSTAND WHY WE COULD NOT GET WHAT I WANTED AND A CORRECT RECEIPT.AFTER 30 SOME MINUTES AND I STILL DID NOT GET WHA TI WANTED.
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Mandy Jorgensen
January 2, 2009
Food Posining
New Years Eve me and my five year old son went to Taco Bell to eat. We both ordered our usual burritos and drinks. The next morning we both woke up vomiting and having horrible diarrhea. My son was scared and me being six months pregnant got sent to the ER and had IV fluids put in and both my son and I were both diagnosed with food posining. Be careful when you eat at Taco Bell this experience was horrible and is very serious! I did call into the Environmental hotlie and filed a report with them.
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Lisa Pruitt Thorner
December 31, 2008
bad food service, ripped off
I drove through Taco Bell this afternoon with an order for various taco items. We were ordering 8 different items. I paid for 8 and received a receipt for 8 but there were only 6 items in the bag. Because all of the wrappers and contents look the same, it is virtually impossible to check which is a gordita, taco, burrito, etc. while in the drive through. When I tapped on the drive through window, I told the worker that I had not received two items. He just stared at me then finally reached out for my bag and receipt. He disappeared into the store and was gone for a long time, finally returning with the bag again. He told me that my two gorditas were not in the bag, making it sound like my fault. I said that his happens more than 50% of the time at this Taco Bell and very very often at nearly all Taco Bells. I suggested that if they did a count of the items, at least they would have the right number. He didn't respond but sneered at me and said "have a nice day". When we got to our destination and looked at the food, we discovered, that the gorditas still weren't in the bag, instead they had given us plain tacos instead, a much cheapter item. Moreover, one of the other items was wrong as well. This happens far too often.
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Cathy Marshall
December 30, 2008
rude employees
Ordered dinner for my daughter and I and when we got home, our dessert was missing. We called the store and they said that we could come pick up the missing food and for our inconvience we could have a cinnamon twist or something. My daughter went to pick up the food, she was told that we could have the food we were missing but nothing more. I feel like I was lied to and had to go and use my gas to drive across town, to pick up the food that they forgot, then to be told that we couldnt have anything for our efforts, just angered me. I'm tired of having to waste my time and money for someone elses mistakes. I understand it was a mistake, but tell me I can have something and then change you mind. I'm through with Taco Bell
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tiemannc
December 28, 2008
Slippery floor
I was a patron inside this restaurant along with my husband and son. I placed my order, then realized as I was walking to my seat that the floor was EXTREMELY slippery and greasy. I politely mentioned this to the cashier, saying that I wouldn't want to see someone fall and get hurt. She said to me, "That's why we have the wet floor sign out." and turned away. I felt this was very rude, and nothing was done about the floor. Being in customer service myself, this was not the solution I was looking for. She was very non-commital and dismissed me like a child. I will not be back.
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Cayla Sicard
December 28, 2008
Managment
Hi, my name is Cayla S I went in to tacobell/KFC on King St. Northampton and ordered the crunchwrap supreme, And I very nicelt told the girl taking the order that I would like it without baja sauce or sourcream which ever comes on it no white stuff. I got my order and luckily checked my food to make sure it was what i ordered it was not, so i went back up to the counter after waitng for 20 minutes. At that time the manager came over I explained the problem and she very aggressively yelled at me and told me well maybe if i ordered it right it would be right. i didnt respond than she went to teh grill person and in fron of a full dining area and a line almost out the door talked about me to the grill guy. than she came back to give me my food and one more time before handing my my food she said "well next time order it right" I was so embarrassed and it is very unperfessional for management to speak to a customer like that. She also during my 20 minute wait yelled at the other employees alot for no reason.
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Sandy Mandrell
December 22, 2008
not enough workers
I waited in line at taco bell for 30 minutes. I finaly was next in line, It took the car in front of me 20 minutes to even get them to take her order.. Everyone in line was either blowing their horns or leaving. I counted 15 cars that left. A worker finaly came outside and told the customers to quit honking their horns as she could'nt hear to take the outside orders. The reason the customers were honking their horns is because a lady had waited as long as everyone else and her order was wrong & did not want to wait in the drive thru again. She was knocking on the door & they wouldn't let her in they had just locked the door. If the worker hadn't come outside to scream at the customers the Lady wouldn't have been lt in. I know the worker was just mad at the horn honking because the lady in front of me yelled out of her window that no one had attemped to take her order. If the girl inside had enough time to come out and yell at customers, she had enough time to take an order or fill an order. I then left after being in line so long and also being appalled by her rudeness..Her response to all the customers was she was only one of two people working inside and the drive thru and could only do so much. I feel she was correct, and was told that this was a common practice at night. Taco bell should be held responible this is ridiculos. I guess they don't need the bussiness. I later went back to see if the line had shortened once the lobby closed. It had not. I arrived the 1st time @ 9:30 pm stayed till 10:05, Left and returned @10:30. The drive thru line was all the way around the building and into the street On both occassions. I went inside not knowing the lobby closed @ 10:00 PM. A customer let me in. They explained to me that the lobby was closed but they would still take my order. I was appaled at the way customers were talking to the workers as they pulled up at the drive thru. They were cussed at yelled at and called very ugly names. I now see both sides as a consumer and as the employee. This is ridiculos. Is taco bell making so much money that they don't need the bussiness because I know they lost a lot of sales today at least 30 drive offs, not including the people that couldn't pull up in the restaurant because traffic was backed up in the road. Is bringing in extra help during the holidays not cost effective for this resturant? I know they lost way more money than paying and extra employee or two. If this is common practice I will not ever return to this location or any other one. I think that upper management is to blame. No one should be treated this way after all it is "fast? food"
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