|
kbonaim
May 12, 2009
deposits for elecric bill
I have been averaging about 10 days late on my electric bill for the past few months and recently received a bill for a deposit in the amount of $660 . I spoke with 4 supervisors and am waiting for a return call from a member of management outside of customer service. I have had this account since 1998. This was a secured account with a $190 deposit (avg 1 month electric use back then). Because our credit was good and the account was paid on time for 12 months, we got the deposit back in 2003. Now, we are going through issues like many and have been late. This time they want 2 months worth and do not have the $. I do not understand how they can offer us a deposit back when we have money and are doing well but will not help when we have no money. I was also told the deposit is so high because my bills are high. I explained that my usage is down, but the bill is higher because they are charging more. They also get interest on my late payments. I have seen many of the same postings but no follow up. What will happen if we keep the account paid but do not pay the deposit?
|
|
|
jersey13
March 27, 2009
OVERCHARGE
Been in the same house for 6 years, electric bill for a 1600 sqft home, early 30s, working 12 hr days couple, (ie ..never home !) average $230.oo, ( 2 big fish tanks) every year never changes .. pd . on time, maybe miss a day or the 3 day wait for "online" banking to go thru .. last month $458.00 ??? called .." Yes mam im wonder if someone can tell me why my bill just doubled "? got the runaround for a few days .. now im past due for complaining, phone more times ...get a "sir you should check the national satellite website it was cold"!... wow dude really? my thermostat is on a timer~! .. recheck my bill.." sir we are going to swith to digital meters this month to stop human error.".. more days pass... "but sir your bill this month is normal again" wow .. really .. asshole.
cost for complaining... ANOTHER $470 DOLLAR DEPOSIT BILL ! ?? and my normal $241.80 dollar bill at the same time..
To Solar my house would cut thier bill to 56 bux a month !..but reality check is it would cost me $36, 000 to install.. which is $216.00 a month for like 30 years at 6%
Im going to buy more candles and maybe a car battery or something.. what the hell can you actually do ? because yes ..I ve been with TECO (Tampa Electric) for more then 12 years in Fl, pd a $250 deposit years ago, my credit is fine, I own a business, and im getting screwed for complaining about a wierd "spike " in my bill.
...sorry for the irrational terminology, but this shit is WEAK !
|
