I completed an offer through a game in Facebook and did not get the credit that goes with it. I contacted through the only means (email) and am stilling exchanging email 1 1/2 months later. They respond only when I send a 2nd email asking for a response. My problem is apparently a malfunction in their linking system which shows no record of my completing the offer. They do not seem to be prepared to fix their problem and stand by their offer. Unless they step up to the plate, I won't do those offers again.

I completed an offer through a Facebook game to sign up with Netflix and receive subsequent credits for the game. Needless to say, I did not receive the promised credit. I have been communicating with Tapjoy and after a week of back and forth, they finally decided "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." Curiously, there were no issues in signing up for Netflix. When I called their customer service, there aren't any issues on their side. So apparently the process I used worked sufficiently to sign me up for Netflix but not enough to receive approximately $25 in game credits. Tapjoy isn’t standing by their offer and has no interest in resolving this situation.

TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!