Target will not credit me in the same form of payment originally used for purchase on a split tender receipt.

For my original purchase of $115, I paid $78 using a gift card, and $37 using my Visa. When I tried to return $35 worth of merchandise, Target would only offer me a refund on my gift card and would not credit my Visa. Because the original receipt shows the amount charged to my Visa was $37, my Visa should be credited up to $37 for any items returned from said purchase. Target does not have the right to dictate the allocation of my refund to their own benefit. As a consumer, I have the right to be refunded in the same form of payment originally used for the purchase. I do not want store credit, I will never shop at Target again. I want my refund credited back to my Visa.

As a longtime shopper of Walmart, I began shopping at Target only within the last year, not only because the are located directly across the street from my employer, but mainly because they finally started price matching competitor's ads. Last December, I purchased an IPod Touch for my 17 year olds birthday. The salesperson asked if I needed the Proctection Plan "in case anything happens to it". I normally don't purchase the additional warranty because my kids either lose or have forgotten about whatever it is, long before it gets broken. But this time I bought it "just in case." Well, 3 days later the screen cracks. I called the number for the Protection Plan and they directed me to the manufacturer. Apple denied the claim because the IPod had "physical damage". Well I called Target back and they told me that the Protection Plan only extends Apple's manufacturer's warranty and if Apple has denied the claim, then they won't cover it either. Also, the 2-year warranty takes effect as soon as you purchase it and it runs concurrent with the manufacturer's warranty. So, the 1st year of the Protection Plan warranty is used with the manufacturer's warranty and you only have one year left after that. The kicker is after I spoke the employee in the Protection Plan department, I went to the Target Store and the Customer Service Manager had the nerve to tell me I should have read the guidelines of the Plan before I bought it, but when I asked her what the plan covered, she admitted that she really didn't know, but they will not replace or repair the IPod, nor will they refund the purchase price of the Replacement Plan. I will never buy anything else from Target and will tell everyone I know to do the same.

I have shopped for years at this Target store as it is one of the limited choices we have in Jacksonville, NC. I have experienced bad service and attitude from a lot of the employees and overcharges at the register but this last experience really takes the cake. I had recently received a letter from Target stating that my Target card qualified me for 5% discount on all purchases made with my card. However when I went to use the card it was now closed due to inactivity. I decided to go ahead and get another card and went with the Target Red Debit card since I usually like to use cash. The cashier told me it was just like using a check or my own debit card and that the funds would just be transferred from my bank account. That sounded pretty good as I debit anyway and now I would get a 5% discount. I proceeded to make a $200 purchase that first day and when I received the debit card in the mail a week later, I went to the store and made another purchase for almost $200 again. The cashier at that time helped me locate a piggy bank that my son had been looking for so I proceeded back into the store to purchase it. That made my second transaction of the day. I went home but my daughter requested pain medication so I went back to the Target and got a basket of goods totaling about $40. Upon trying to use the debit card I was declined which totally threw me. I tried to ask the cashier what could be the problem since I had just used it but she smirked at me, shrugged her shoulders, and said there was nothing she could do to help me figure out what happened. I asked if the service desk would be able to help but she just shrugged her shoulders again and said I could try. The customers behind me were staring, the cashier was still smirking, and I was getting worried that my card and bank account had been tampered with. I quickly paid with my regular debit card which went through with no problem at all and rushed home to call the Target Debit card 1-888 number. I waited on hold for a while, explained my situation, and quickly got transferred to another division. I again waited a while and was finally greeted by an Indian lady who kept repeating the transactions I had completed during the day and that I had too many transactions and I had to wait a few days until the transactions cleared the system. What?! Who ever heard of a debit card that would only work twice every few days? When I asked her for details about how many transactions were allowed per how many days, she claimed that there was no way of knowing. I pointed out that the debit card was basically worthless than if I couldn't depend on using it and that I would never have signed up for a Target Debit card if I had known that it wasn't usable and that there would be not discount available. She said there was no way to know any details in order to clarify use of the card and when I asked to speak to someone who would know the details of the Target Red card, she said there was nobody who knew. I was flabbergasted! I asked her if she truly meant that Target offered a card without disclosing details to its consumers and she again reiterated that there was no way to know what kind of system the Target store had and that it would be dependant on several factors whether I would be able to use the Target Debit card on any given day but she didn't know what those factors are. I asked her if there was anybody at all I could speak with that could help me unravel the mysteries and she referred me to the 1-888 number I originally called. I pointed out that I had called that number and they transferred me to her since they said they couldn't help me but she kept saying I had to talk to them again. I asked her to transfer me back which she said she could but after waiting a while she said she couldn't transfer me at all and she hurriedly put me on hold listening to music before I could say anything. When I realized that she had left me hanging, I hung up and went through the whole rigamarole of the Target phone line and ended up with another Target associate finally. She cheerily explained that Target didn't "know" me and that they would limit my transactions until they did. When I asked her the time frame they would need to get to "know" me she said she didn't know and that I would have to use some other form of payment. I pointed out that the purpose of getting the card was to receive the 5% discount which their denials effectivedly canceled and she shrugged that off as unimportant. I pointed out that I had needlessly endured public humiliation due to their unpublished policies and she shrugged that off too. I finally pointed out that it seemed like a case of "bait and switch" since Target advertised a 5% discount if you used their Red Card but then they had these hidden policies that prevented you from using the card or receiving the discount you had bargained for. Instead you made purchases thinking you were getting the discount only to be denied the discount and instead receive a heaping dose of humiliation and condescending attitude from the cashier. She shrugged me off again but did throw me a bone by saying she would bring that issue up at her leadership meeting...hm, thanks for the help? I wrote to the Target customer service help email and received a message from another cheery Target associate who told me I needed to call this number, yep, you guessed it, the 1-888 number that I had been dealing with already! Um, thanks for the help again? I think that Target has been reduced to a scamming store if they are reduced to tricking customers with false advertised discounts and then brushing them off when they ask for help or clarification of policies. I am writing a letter to corporate officials and if I don't receive any response then I will definitely take my shopping elsewhere and advise others to do the same.

Target.com advertised small computer for $199 online and said only available in stores. Website then directed me to the nearest store that had merchandise in stock. Went to store and was told they had none and did not have any at all that day. They then refused rain check and refused to let me know if and when more stock would arrive and told me that Target.com and Target stores had no connection to each other. The website purposely sends you to a store to buy something that they never had to begin with and then refuses to accept any responsibility. I took this complaint up with every person in that store and then with Target.com and then with target Corporation and no one at any level would resolve this issue and made the same claim of no connection of stores and website, thus admitting that this is a fraudulent way to drive customers into the store for merchandise that is not there, hoping they will then shop. I made it clear to everyone at every level of customer service at Target Corporation that after shopping there regularly for 45 years that I would never do so again. They did not care. Target used to have the best customer service of any business and now has none whatsoever. WalMart has won over my business from here on.

I worked for target, for almost a year, after getting my first raise, a horrid 19 cents from working hard getting over 5 times as many ESP and Red Cards as anyone else in the store, Working in every section of the store minus Human Resources... I began to realise that working for target would get me nowhere. Sadly my friends at the store had all either quit or been fired, generally the prior. Not only were my scheduled hours ofton tampered with to suit our electronic's team specialists prefered hours *the two specialists were dating/messing around with each other*, but ofton times I would see myself working 12 hour shifts or right under 13 hour shifts and still be expected to show up at 8 am the next morning. This would not have been much of an issue, however the door was always locked, it took the team lead some 45 min to come to the door to unlock it. Having my time wasted after a long day was never fun. Pay was minimal at best, Hostility was always up as i would be written up for a customer being dissatisfied with the product they bought at the store.

Pampering the customers was a daily chore. One I did at one time with pride, however as it became apparent that my time their was not only better spent elsewhere. but leaving me more bitter, i elected to leave the company with good faith. I gave my electronics team lead XXXXX my two weeks notice, she then told me she was sad to see me go however i was later to find out she never filled out the request. I would find myself fired a week later for "breaking target policy by leaving out the back door, accompanied by a manager who informed me they would close the door behind, sense the other team leads were not performing their jobs to standard aka they wouldn't let me out the front.

As of today i can not be rehired at the target thus i no longer have any loyalties to the company. I am a student going for nursing and I am saddened to find out that while i worked their, the White Bridge RD store Nashville, TN performed the illegal action of having me work in their pharmacy, not only handing out pills coaching guests but handeling them as well all with no certification or prior medical knowledge. This BTW requires a certification at minimal in the state of TN. There were no latex gloves available for me to use, so i'm thankful i was not effected by the drugs being stored / counted and handled. I believe it's a wretched practice to allow a store employee to assist the customers that come to your store in good faith. Not only is the action illegal of my past employer however it is endangering not only the customer / client but the employee as well.

During my year of service for the company, i went through anything from manager's insane attitudes towards me in relation to their feelings for my girlfriend in another department, to our store manager never being present other then when he wanted to show off his new haircut or tan job from "vacation" .

- Rory Williams
IE: http://www.myspace.com/schaotic
IE: http://freeonlineeducation.tk/