I was shopping in target one day. I was looking at something and when I turned around I accidently hit the clerk with my cane which was sticking out if the cart and clerk in the store stated that I don't need to shop in this store they should not let blacks in the store. I did say I was sorry but he got mad. I don't know if I would ever step foot back in the store because I see that African Americans are not treated fairly.

I made a purchase from target and took the item back 2 days later to exchange. My original receipt was unavailable at the time of the exchange so I thought credit would be issued. Well my purchase prices was 24.99 and the return credit that i got was 17.00. the item was unused and still new. But this is the policy that Target uses. Well Target will never get any money from me anymore. I also recommend that no one shop at a store that does not honor its own products.

Thank you for the rapid response. I appreciate the time and effort that were given to me during the interviewing process. However, I do feel strong that discrimination was involved in this process. I have a family member who also works at this store. I know in my heart the decision not to hire me was not basis on my experiences but rather on the interviewer’s feeling toward my daughter. There has been an unsettling friction between Monica and my daughter and she let her personal feelings interfere with her professional judgment.

I knew Target gave three (3) interviews if there was a possibilities of employment. When I asked when Target would be in contact with me again - Monica automatically stated "a decision will be made and you will know something by the beginning of next week." I asked if the other person who interviewed me would be a part of the decision process, and she said yes. At that moment, I knew I did not have the job. Monica's mind was made up the minute she saw my name. Thanks for taking the time to read my concern, and at this point I am very thankful I was not hired by Target because if this is a reflection of equal equality, and how your management team response professionally, your problems are going to get bigger. Young, untrained managers with personalities disorders should receive more training, and should be analyzes as to how strong they are when it comes to conflict and resolutions. (I have a full-time job, so I am not bitter because of this -- it's just sad to know this type of practice could possibly be destroying someone else live that really needs employment.) In the future you could possibly see people who are treated with such unprofessionalism do something to correct this problem legally. However I can say this, there was one very strong leader on the interview team who should leadership skills, commitment, dedication, and she has history and a foundation with Target. Shauna, she was well seasoned, and she knew what she was doing. She was not a person whohad "just got a job to have one, until something came along better." She actually cared and you could see it every action she took. A copy of this email has also been forward to the corporate office just in case Monica gets this email, and tries to delete it.

Thanks
Robin

I was a regular shopper at the Dickson City, PA Target Store until recently. I attempted to return a lucite bracelet with rhinestones after 3 days with the receipt after one of the rhinestones fell out. I was told by Customer Service that since they did not have an identical bracelet in stock, they could not match it, thus, they could not refund my money, nor give me a store receipt. My receipt listed "lucite bracelet" @ $9.99, and the other items were either clothing or brass jewelry so I pointed out that obviously this was the item in question.
The CS person told me that they didn't know if this bracelet in question was indeed a Target item or another store's item. Mind you, I was wearing the other brass jewelry I had purchased at the time. I asked for her superior, who explained the same rules. Then asked for the Jewelry Department Supervisor. That supervisor told me they didn't keep any inventory paperwork and an independent stocker came in on "some day during the week" and "perhaps if I was lucky, that independent would again stock that bracelet and I could get my money back." I asked for the store manager. Along came a woman about 28 years old. She went on to explain the same rules again.
Now I had 4 women staring at me, arms locked across their chests, defying me to say anything else. "What is the CS number to call in corporate?" I said. The store manager gave me the number.
I called. The man there told me to hand the phone to the store manager where she actually argued with him! I had put my cell on speakerphone, so now other customers were listening to this hilarious and ludicrous scenerio. She was refusing him when he was telling her to give the customer her money back. Finally, the CS worker took it upon herself to give me my money back quietly (probably to get rid of me and the growing crowd that was listening to the speakerphone).
He asked to speak to me then. He gave me a ticket # and asked me to call Corporate the next day. I called and had to speak to two people before I reached a supervisor that would pay any attention to this lack of customer service. Amanda at CS Corporate supposedly is turning this matter over to the executive that handles the Dickson City store so that he can review his managerial employees.
Moral of this story? Do not buy costume jewelry from Target Stores if you ever think you will return it. Why? They won't take it back because they think you are returning someone else's merchandise. Don't bother saving your receipt. They don't honor it anyway.
Right now I'm collecting my old (up to 90 days receipts) Target merchandise that I can return and taking a trip. I've had it with them. That "rule" just pushed me over the edge.

Target gave $10 gift cards when you spent over $100 on Black Friday. My total was $129 and I returned 1 item for a store credit only to discover they kept $1.08 of the $12.99.

Today they said their ad had a disclaimer that they would do this. To me this is fraud. I was still over the $100. Think of it, if they do this to a million customers nationwide it is big money.

I won't shop at Target again. I spent $700 dollars there last week and they are getting it all back!

I will also follow up with the Indiana Attorney General's office.