Target Stores
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Category: Entertainment
Contact Information 10720 SW Village Pkwy, Port St Lucie, FL, Port St Lucie, Florida, United States
Phone number: 772-293-6152
target.com
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Target Stores Reviews
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Buxteroo5
September 6, 2009
Rip off company
I received a gift of an inexpensive Braun D9525 Electric Toothbrush. I had little use for the item and took it back to the store, unused/opened and they agreed to take it back, but, they gave me a chit for $44 which they said I must use only in the same department and it must be all used then for the exact amount. This of course was total nonsense and I asked to see ar manager, he arrived and gave me the same idiotic story. While I had no problem with a credit I had absolutely no use for one where I had to spent it all in the same department. I refused their credit and I left the toothbrush with them as I have no use for it. I attempted to phone their supposed 'Guest Relations' number and that is only a recording, no person there to complain to. Target stores is a total waste of time and anyone who considers shopping there for any gifts for friends/relatives should be aware that if they wish to return it they will get lowest sales price it ever sold at, a chit they have to use all at once & in the same department. This rip off company now has their toothbrush back and I have nothing, but they are the looser in the end as I went to the Wal Mart store and spent $160 for items that would have been purchased at Target.
Target has a major attitude problem. As far as they are concerned the customer should never return anything. Just buy something and go away and not bother them anymore.
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Tarek
February 24, 2009
Sold me used system
My parent's purchased and XBox 360 for my 17 year old autistic brother for Christmas from Santa. They bought it at a Target store in Schaumburg, IL while my dad was in the area for business since they actually live in a small town in central Illinois. Christmas morning he opens it and is so excited that Santa brought him what was on his list but when we go to set it up we find that it is someone's USED system inside. The controller had someone's initials written on it permament marker in two different areas and was dirty and the console was damage and scuffed up and broken! Of course we can't use it and so for the next 24 hours he is upset and can't calm down because he can't understand the situation. Our Family's entire Christmas Day was spent reassuring him that Santa wasn't mad at him and that we would get it fixed as soon as possible, but that does very little to settle someone with autism and obsessive-compulsive disorder. What does Target do? They tell us they'll exchange it out, but other than that nothing! So we drive over an hour one way the day after Christmas to exchange this unit (oh yea, but they insist that we MUST have the receipt..we DID!) and one of their managers has the audacity to treat us like we did something wrong. She refused to speak to us, she wouldn't apologize and blew us off completely. Then Target Corporate won't even look into the issue or offer any type of apology, nonetheless make an restitution for the fact that WE had to make an EXTRA TRIP out to fix THEIR MISTAKE. In this economy you'd think a Big Box store would treat their customer's a little bit better.
I'd also like to add:
The Box was sealed with a sticker and it DID NOT appear to have EVER BEEN OPENED! The employee at Target pulled it out of a locked cabinet. It was in mint condition. We had no reason to ever question that it had been opened. AND since Target's POLICY is to have someone from electronics check every return and NOT take back open items that have been used we had NO REASON NOT to believe that this wasn't a NEW ITEM!
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Tamara Miller
December 31, 2008
Check was rejected
I was doing some Christmas shopping at Target. At the checkout I wrote a check for the amount of purchase ($127.?) The check was rejected by their computer. I was aghast! I was embarrassed! Our personal account is never low on funds. So, I tried another check from another account. Same thing. Rejected again. NO SHORTAGE there either! With many people in line behind me I was humbled as they passed me to the customer service desk. It ended up taking me an hour of my time to find out that a check I had written there on Dec. 6th had been entered incorrectly into the computer which failed to allow my check to be endorsed on the back for the correct account. Long story short - TARGET'S ERROR - MY EMBARRASSMENT!!! I did further checking from home in the days ahead and found the problem was totally not mine. All 3 of the accounts we were dealing with had money to cover my checks. It will be awhile before I take myself to Target and risk being put through that again.
I was shocked when the lady said "Maybe you've exceeded your spending limit!" I said "I wasn't aware I had one"!
I doubt there'll be any compensation for my embarrassment! But I feel better getting the word out there.
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November 7, 2008
Bad service
On the above date, Target Asset Protection Personnel handcuffed my minor child to a bench in their security office, and accused him of shoplifting. He was not allowed to contact his parents, and was dictated a "confession" to sign, as well as an acknowldgement that he was never to set foot in a Target store again. Target then used this "confession", which was extracted under duress, to obtain a conviction for shoplifting. They also later made a report to a clearing house for employment applicants that they were in possession of this confession, causing my son to lose at least one potential job which he had applied for. Is this Target's Corporate policy, to handcuff children to a bench and not allow them access to their parents, in order to obtain a confession, or was this the act of some rogue security employee. Target's Corporate Headquarters has ignored my requests for an explanation of their behavior in this incident. People need to be aware that this may happen so they can stay out of Target stores, lest this happen to them!!
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October 8, 2008
Bad service
This complaint spans several weeks.
My employer is closing, and Target sent a representative to talk to us about going there when the store closes.
The rep they sent was the head of thier Human Rescources department. They had arranged a "job fair" in our store to tell us about working at Target, pay, and jobs available. She came totally unprepared and had no information to give out - keep in mind this meeting was planned WEEKS in advance.
Despite that, I filled out an in-store application anyway. Several days later, another HR worker called my home and asked me to come in to talk to them. When I came in, they made me wait for 15 minutes to get a hold of her; and all she had to say was that I needed to fill out an application (she couldn't have said that over the phone?). I told her I had filled an application out already - so she put me on hold for another 20 minutes to look for it. She came back on the line and told me my application wasn't finished and I needed to fill out the last part. I told her I had already filled out the 'entire' application - she put me on hold again to look for that! She returned and asked me to come to the office to fill out a paper version because they "lost" mine.
I filled out the paper applications and waited another half-hour for my first interview (1 of 3). After the interview I waited for the second one. Both interviews went very well and the interviewers (not HR employees) where very nice.
After interview number two, the HR girl told me that my third interview would be done by their head of security, but he wouldn't be back for a few days. I waited a week and called back - they corrected the original "few days" to "he's on vacation for two weeks".
After the two weeks I called back to talk to HR about scheduling the interview. The first four times I called, no one answered the phone at all. I kept trying and got an operator to answer twice. One of the times she transferred me to HR and HR just plain hung up! The second time, the operator (again, not HR dealing with it) told me that there where no openings in their interview schedule, but I could leave a message and they would call me back later.
I didn't feel the need to leave a message. If these people treat you like shit after offering you a job, how badly will they treat you when you actually work there?
I talked to my co-workers who had considered working there and ALL of them expressed similar experiences. HR had either been openly rude or simply avoided talking to them all together.
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September 17, 2008
Bad employment
This complaint spans several weeks.
My employer is closing, and Target sent a representative to talk to us about going there when the store closes.
The rep they sent was the head of thier Human Rescources department. They had arranged a "job fair" in our store to tell us about working at Target, pay, and jobs available. She came totally unprepared and had no information to give out - keep in mind this meeting was planned WEEKS in advance.
Despite that, I filled out an in-store application anyway. Several days later, another HR worker called my home and asked me to come in to talk to them. When I came in, they made me wait for 15 minutes to get a hold of her; and all she had to say was that I needed to fill out an application (she couldn't have said that over the phone?). I told her I had filled an application out already - so she put me on hold for another 20 minutes to look for it. She came back on the line and told me my application wasn't finished and I needed to fill out the last part. I told her I had already filled out the 'entire' application - she put me on hold again to look for that! She returned and asked me to come to the office to fill out a paper version because they "lost" mine.
I filled out the paper applications and waited another half-hour for my first interview (1 of 3). After the interview I waited for the second one. Both interviews went very well and the interviewers (not HR employees) where very nice.
After interview number two, the HR girl told me that my third interview would be done by their head of security, but he wouldn't be back for a few days. I waited a week and called back - they corrected the original "few days" to "he's on vacation for two weeks".
After the two weeks I called back to talk to HR about scheduling the interview. The first four times I called, no one answered the phone at all. I kept trying and got an operator to answer twice. One of the times she transferred me to HR and HR just plain hung up! The second time, the operator (again, not HR dealing with it) told me that there where no openings in their interview schedule, but I could leave a message and they would call me back later.
I didn't feel the need to leave a message. If these people treat you like shit after offering you a job, how badly will they treat you when you actually work there?
I talked to my co-workers who had considered working there and ALL of them expressed similar experiences. HR had either been openly rude or simply avoided talking to them all together.
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June 19, 2008
Terrible return policy
My son bought a portable baby swing at Target that didn't work. I said I would take it back for him since he was flying out of town the next day. When he bought it, he tore off the bottom of the receipt that had the gift receipt attached to it and threw it away at the store before leaving. About 36 hours later I brought the Original Receipt and the Defective Swing for a refund. They informed me the item had already been refunded the day before. They could not see the impossibility of that statement. Upon checking, the gift receipt from the garbage was used for the refund. They refused to do anything for me. Now I have a defective product that I can not even give to charity and they seem to have a employee scam going on, since the refund could not have involved the product since I still have the worthless product. I reported this scam to the corporate office and they said the money has been refunded and there is nothing they can do. How about honor their return policy and treat ME like the honest citizen instead of the criminal? I am going to make sure everyone knows what a risk they are taking when shopping at this store!
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July 4, 2007
Unfair business practices
Target Stores has unfair business practices and violates consumer rights! I returned something in January with a receipt over 90 days, and had to go threw hell, to only be able to get one item in exchange for the 5 I returned. My son was born in November , and we got unnecessary presents that we wanted to exchange, even with tags on them they run it against your license. After 2 times a year you are black-listed. I got a pair of shorts for my birthday, they happened to be from target. All I wanted to do was exchange them for the right size. REJECTED! This seems like a consumer violation! I can't help- that someone got something for me from target. I didn't try to get money back, I simply wanted to exchange it for the correct size. It still had the tags on it. Is there a class-action lawsuit against them yet?
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