I have a connection of Tata Broadband Internet Services (VSNL) at my home.

My Plan Details
ACCOUNT STATUS: ACTIVE
Broadband
Account Number: ACC001635269
Login ID: [email protected].
Mob No.: 9725956265
Plan Name: Infinity 256
Speed: 256 Kbps
Monthly Access Charges (Rs.): 750
Free Usage: Unlimited
Rate per Additional Unit (Rs./Unit): NA
Bill Cycle: 21 st of every month
Credit Limit (Rs.): 750
Installation Address: 48/480 MARUTIDHAM SOC. GIDC ROAD MAKARPURA
City: Vadodara
PIN code: 390010
State: Gujarat
Country: India

Following are the complaints I have made:

1. 11719318 - wire problem with ani3dpro.com (not yet solved)
2. 11736318 - 9228144352 (not yet solved)

First I complaints about frequent disconnection but no one came to solve it. Second time when I called customer care they told me that your complaints was solved on the following mob no 9228144352. I don't know who is using this mob no, my registered mob no with Tata Broadband Internet Services is 9725956265. I am facing this problem from 1 and half month. I did not use internet properly from past one and half month.

Please suggest me what I have to do for this problem to be rectify even because of this connection lost I have lost many freelancer projects, also I was not able to reply to many important people, family members, friends, near & dears ones through the net.

Thanks

Regards
Bhagwan Singh
Vadodara
Gujarat
India